
User Experience Researcher
5 days ago
What you'll be doing:
- Dig deep into user behavior and uncover the why behind the what"
- Turn insights into lightbulb moments (and action)
- Map service experiences like a cartographer of human-centered magic
- Co-create with designers, product folks, and people who say things like "north star"
- Prototype, test, fail fast, learn faster
What You Bring:
- 5+ years in UX Research or Service Design (or both)
- Expertise in qualitative and quantitative methods
- Experience mapping user journeys and service blueprints
- Strong storytelling and facilitation skills
- A curious, collaborative, and growth-oriented mindset
Why Join Us?
- Human-centered culture
- Complex, meaningful challenges
- Great team, flexible work, real impact
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