IT Technical Analyst

4 days ago

Pune, Maharashtra, India Cummins Talent Acquisition Full time ₹ 1,04,000 - ₹ 1,30,878 per year

The IT Technical Analyst provides technical expertise in application and infrastructure systems to support business requirements. This role involves translating business needs into technical specifications, designing and configuring IT solutions, and supporting global users with a focus on the APAC region. The analyst will also be responsible for production support, solution design, and collaboration with cross-functional teams to ensure high-quality IT service delivery.

Key Responsibilities

  • Provide Level 1 and Level 3 production support for HCM Cloud and analytics systems.
  • Translate business requirements into technical specifications and solution designs.
  • Assist in evaluating commercial off-the-shelf (COTS) products versus custom-built solutions.
  • Design and configure applications, interfaces, reports, and workflows.
  • Develop and maintain OTBI and BI Publisher reports in Oracle HCM Cloud.
  • Support Oracle Analytics Cloud (OACS) including RPD modeling and data warehouse concepts.
  • Write and optimize complex SQL and PL/SQL queries.
  • Collaborate with infrastructure and development teams to ensure solution alignment.
  • Participate in design and code reviews to ensure adherence to standards.
  • Contribute to test strategy and execution of test plans.
  • Create and maintain documentation, standards, and runbooks for end-user support.
  • Work with Agile tools like Jira and ClearCase for project tracking and version control.
  • Leverage analytics tools such as Power BI or Tableau for reporting and insights.

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