Customer Engineer, Marketing Technology, Cloud

10 hours ago

Gurgaon, Haryana, India Google Full time ₹ 1,04,000 - ₹ 1,30,878 per year
Minimum qualifications:
  • Bachelor's degree in Computer Science, or a related technical field, or equivalent practical experience.
  • 6 years of experience as a Technical Pre Sales Engineer in a Cloud Computing or a Marketing/Advertising software company in a customer-facing role.
  • Experience in data and analytics with Cloud technologies like BigQuery, etc.
Preferred qualifications:
  • Experience with one or more public cloud platforms such as data and analytics platforms.
  • Experience working in the marketing technology space including solutions for first-party data integration, customer data platform, single view of customer, churn, Lifetime Value (LTV) prediction and personalization.
  • Knowledge of tools like Google analytics, Google marketing platform, Ads Data Hub or platforms from SFDC.
About the job:
The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are engineered for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.

As a Customer Engineer in Marketing Technology (MarTech), you will work with the Sales team to help customers and partners understand the value of Google Cloud's marketing technology solutions. You will solve business and technical issues using cloud-based tools for customer data, acquisition, engagement and growth. This role involves working with marketing platforms and may require travel to customer sites and events.Google Cloud accelerates organizations' ability to digitally transform their business with the best infrastructure, platform, industry solutions and expertise. We deliver enterprise-grade solutions that leverage Google's cutting-edge technology – all on the cleanest cloud in the industry. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
Responsibilities:
  • Engage with Chief Marketing Officer (CMOs), Chief Data Officer (CDOs), and Chief Information Officer (CIOs) in a trusted advisor capacity, leveraging expertise in MarTech to influence their approach of solving for business and campaign objectives like business, volume, awareness, leads, consideration, conversion, app installs, etc.
  • Inspire customers and peers to solve difficult marketing technology issues by applying solutions and technical expertise across marketing, data analytics and cloud while identifying key opportunities, objections and strategies to overcome technical blockers.
  • Collaborate with customers to demonstrate and prototype first-party data integration using Google analytics, Google marketing platform, Google cloud based marketing tools, while guiding them towards scalable solutions.
  • Build accelerators for marketing technology solutions separately and collaborate with teams across data, analytics, Independent Sales Vendor (ISV), Google Ads, gTech, product management, and other specialists to drive implementation.

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