Process Lead

1 week ago

Hyderabad, Telangana, India Improve Business Solutions Full time ₹ 7,50,000 - ₹ 13,50,000 per year

Role Overview

We are seeking an experienced Process Lead to oversee day-to-day operations, lead a team, manage client communication, and ensure delivery excellence. The ideal candidate will have strong leadership skills, hands-on process knowledge and MIS experience, excellent communication, and proven experience in team & client management.

Key Responsibilities

  1. Process & Operations Management

  2. Team Leadership & Development

  3. Client Management

  4. Quality & Compliance

  5. Reporting & Analysis

Required Skills & Competencies

  • Strong leadership and team management experience.
  • Excellent communication and client-handling skills.
  • Good understanding of process workflows and operations.
  • Strong analytical and problem-solving abilities.
  • Proficiency in Advanced Excel and report management.
  • Ability to manage pressure and deliver results within deadlines.
  • High attention to detail and a proactive approach.

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