Mass Hiring

11 hours ago


Pune, Maharashtra, India Spes Manning Solutions LLP Full time ₹ 2,00,000 - ₹ 6,00,000 per year

International Customer Support Executive - Job Description

Job Title: International Customer Support Executive

Location: Pune

Note: Immediate joiners preferred.

Job Description:

  • Handle Queries: Assist UK and US clients with their inquiries.
  • Patience and Empathy: Manage challenging cases with a calm and understanding approach.
  • Communication Skills: Utilize excellent communication and problem-solving skills.
  • Timely Responses: Provide accurate and prompt responses to customer inquiries.
  • Issue Resolution: Efficiently resolve customer issues, ensuring customer satisfaction.
  • Follow-ups: Reach out to customers for any additional information needed.
  • Information Accuracy: Deliver complete information using appropriate tools.
  • Shift Flexibility: Be available for rotational shifts as required.

Eligibility Criteria:

  • Freshers or candidates with up to 1 year of experience in International Voice Process.
  • Graduates or undergraduates with strong English language skills.
  • Ability to work flexible shifts (5 days working, 2 days off).

Additional Information:

  • No virtual interviews will be conducted for this position.
  • Referral: Feel free to refer friends who may be interested in this opportunity


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