Workday HRIS Administrator

5 days ago

Hyderabad, Telangana, India Zeta Global Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Workday HRIS Administrator

We are looking for a dedicated and experienced Workday HRIS Administrator to work with our People Team to drive innovation, take ownership, and champion cutting-edge solutions in this critical, client-facing role. This role will spearhead the configuration and optimization of Workday business processes, while also collaborating on a wide array of high-impact projects across multiple Workday modules. The HRIS team manages all Workday HCM modules, and the selected candidate will build expertise in areas such as Absence Management + Time Tracking, Benefits, Compensation, Talent, and Staffing.

This role reports to the Director, People Innovation & Operations.

Key Responsibilities:

Serve as a Subject Matter Expert (SME) for Workday, providing frontline support and guidance on system functionality, troubleshooting, and issue resolution, including password resets.

  • Monitor and manage Workday support tickets, ensuring issue resolution and request fulfillment within documented Service Level Agreements (SLAs).
  • Act as the primary liaison with third-party technical support, clearly communicating system issues and providing specific technical direction as needed.
  • Partner with Director, People Innovation & Operations to manage Workday configuration activities and participate in testing cycles for new features, updates, and enhancements.
  • Research and stay current on Workday releases and functionality improvements; proactively recommend and implement optimizations.
  • Support timely and accurate execution of operational tasks such as data loads (e.g., via EIB), audits, and regular system maintenance.
  • Build, maintain, and distribute custom and standard Workday reports to stakeholders across HR, Finance, and other departments.
  • Collaborate with Director, People Innovation & Operations and cross-functional teams to support and test Workday integrations and enhancements.
  • Evaluate business needs and identify process gaps, offering scalable Workday-based solutions to improve efficiency and data integrity.
  • Maintain accurate and up-to-date documentation for system configurations, processes, and user support materials.
  • Translate business priorities into system functionality and provide recommendations that align with HR and organizational strategies.
  • Support data governance and ensure compliance with internal controls and audit requirements.

Qualifications:

Bachelors degree in business administration, Information Technology, Human Resources, or related field preferred.

Skills s Competencies:

  • Experience designing, testing, deploying, and supporting Time and Absence functionality in a complex environment
  • Minimum of 3+ years of focused Workday HCM configuration experience within multiple disciplines (HCM, Time and Absence and Compensation preferred);
  • Advanced Microsoft Excel expertise
  • Excellent communication and collaboration skills and ability to interface directly with company leaders
  • Minimum of 2-3 years HRIS software and systems experience required, 1 year specifically in Workday enterprise system
  • Excellent attention to detail, ability to consistently provide accurate data
  • Possesses a strong work ethic for working with and maintaining confidential information
  • Experience performing data loads and audits of complicated data
  • Ability to prioritize work and deliver in a fast-paced environment
  • Functional working knowledge of HR and Payroll processes a plus
  • Troubleshoot HRIS issues and errors
  • Workday reporting functionality; report writer and calculated fields

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