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Environment Support Expert-VOIS
2 weeks ago
Provide day-to-day support for AS400 applications and operations. Administer AS400 environments including user profile creation and access provisioning. Manage and monitor various job types such as autostart, prestart, communication, and batch jobs. Apply working knowledge of DB2 and CL (Control Language) to maintain system integrity. Coordinate with cross-functional teams to ensure timely resolution of reported issues. Utilise ITIL framework and tools like JIRA or BMC Remedy for defect and ticket management. Contribute to error-free and timely delivery of services, ensuring no escalations. Proficient in AS400 application operations and administration. Strong understanding of DB2 and control language. Familiarity with job scheduling and management on AS400. Exposure to RPG and IBM mainframe is advantageous. Experience with ITIL processes and ticketing tools. Knowledge of telecom domain applications is desirable. Able to work independently and coordinate effectively with stakeholders. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.
