Java Application

2 weeks ago


Bengaluru, Karnataka, India Tarmack Full time ₹ 4,00,000 - ₹ 12,00,000 per year

Experience:
3.5–8 years

Location:
Bangalore – Kadubeesanahalli

Work Type:
Full-time, On-site (5 days a week)

Education:
BE/BTech/MCA in IT or Computer Science

Role Overview

Our client, a leading IT services company with over 20,000 employees, is looking for a skilled and motivated
Java Application & Production Support Analyst (L2/L3)
to join their team in Bangalore. The ideal candidate will have hands-on experience supporting Java-based applications in production environments, with strong troubleshooting skills, experience in monitoring tools, and a working knowledge of Linux/Unix systems.

Key Responsibilities

  • Provide
    L2/L3 production support
    for Java-based enterprise applications.
  • Monitor system performance and application health using tools such as
    AppDynamics, Control-M, Splunk, Dynatrace, Kibana
    , and
    ServiceNow
    .
  • Conduct
    root cause analysis (RCA)
    and collaborate with development teams for permanent resolutions.
  • Perform
    code-level debugging and resolution
    of production issues.
  • Execute
    SQL queries
    for data analysis and issue resolution.
  • Work in
    Linux/Unix
    environments using CLI tools for diagnostics and support tasks.
  • Ensure adherence to
    ITIL and ITSM
    best practices across incident, problem, and change management processes.
  • Maintain and update
    support runbooks
    , knowledge base documentation, and incident records.
  • Collaborate effectively with internal stakeholders and cross-functional teams.

Required Skills

  • 4–7 years of hands-on experience in
    Java
    , specifically in production support use cases such as bug fixing and automation.
  • Proficiency in at least one or more of the following tools:
    AppDynamics, Control-M, Splunk, Dynatrace, Kibana, ServiceNow
    .
  • Strong skills in
    SQL
    – including query writing, data validation, and troubleshooting.
  • Proven ability in
    code-level debugging
    and fixing production issues.
  • Competence in
    Linux/Unix command-line operations
    .
  • Familiarity with
    ITIL/ITSM
    process frameworks.
  • Strong
    communication skills
    (written and verbal).
  • Ability to
    analyze and resolve issues under pressure
    with a focus on long-term resolution.

Additional Details

  • This is a
    work-from-office
    role, 5 days a week at their Kadubeesanahalli location in Bangalore
  • Candidates should demonstrate a
    problem-solving mindset
    and be comfortable in a fast-paced production support environment.


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