Back Office Executive
2 days ago
Job Summary
We are looking for a motivated and customer-focused Back Office Executive to handle customer calls, resolve queries, and provide feedback.
Responsibilities
Handle inbound and outbound calls in a professional and courteous manner.
Resolve customer queries and provide feedback in a timely and effective manner.
Provide product and service information to customers.
Take feedback from customers and escalate concerns to the management team.
Perform data entry and other administrative tasks as required.
Qualifications
Bachelor's degree in any field.
0-1 year of experience in customer service or a related field (Freshers are welcome to apply).
Excellent communication and interpersonal skills.
Strong problem-solving and analytical skills.
Ability to work in a fast-paced environment and meet performance targets.
Proficiency in Microsoft Office, particularly Excel and Word.
Job Type: Full-time
Pay: ₹15, ₹20,000.00 per month
Work Location: In person
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