Back Office Executive

3 days ago


Guwahati, Assam, India MS Agni Services Full time ₹ 1,92,000 - ₹ 2,40,000 per year

Job Summary

We are looking for a motivated and customer-focused Back Office Executive to handle customer calls, resolve queries, and provide feedback.

Responsibilities

  • Handle inbound and outbound calls in a professional and courteous manner.

  • Resolve customer queries and provide feedback in a timely and effective manner.

  • Provide product and service information to customers.

  • Take feedback from customers and escalate concerns to the management team.

  • Perform data entry and other administrative tasks as required.

Qualifications

  • Bachelor's degree in any field.

  • 0-1 year of experience in customer service or a related field (Freshers are welcome to apply).

  • Excellent communication and interpersonal skills.

  • Strong problem-solving and analytical skills.

  • Ability to work in a fast-paced environment and meet performance targets.

  • Proficiency in Microsoft Office, particularly Excel and Word.

Job Type: Full-time

Pay: ₹15, ₹20,000.00 per month

Work Location: In person



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