GeM Portal Account Manager

19 hours ago


Siliguri, West Bengal, India Tirupati Designer Pvt. Ltd. Full time ₹ 1,80,000 - ₹ 3,00,000 per year

GeM Portal Account Manager

Role Overview:

The GeM (Government e-Marketplace) Portal Account Manager acts as a key liaison between government buyers and suppliers/vendors registered on the GeM platform. This role involves managing relationships, ensuring smooth transactions, facilitating vendor onboarding, and providing support to maximize user satisfaction and platform efficiency.

Key Responsibilities:

  • Vendor Management:
  • Onboard new vendors and ensure they meet the required compliance and quality standards.
  • Guide vendors in product listing, catalog management, and compliance with GeM policies.
  • Resolve vendor issues related to registration, bidding, payments, or product listings.
  • Buyer Support:
  • Assist government buyers in navigating the portal, placing orders, and raising service requests.
  • Provide timely support and resolve grievances related to purchases, payments, or delivery.
  • Account Growth & Engagement:
  • Identify opportunities to increase vendor participation and buyer engagement on the portal.
  • Conduct outreach programs, training sessions, and workshops for vendors and buyers.
  • Monitor vendor performance and recommend improvements for enhanced service quality.
  • Coordination & Reporting:
  • Coordinate with internal teams like IT, finance, and legal to address operational challenges.
  • Prepare reports on account activity, transaction volumes, and user feedback for senior management.
  • Compliance & Quality Assurance:
  • Ensure all transactions comply with GeM policies and government procurement norms.
  • Monitor product/service quality and address non-compliance issues promptly.

Skills and Qualifications:

  • Strong communication and interpersonal skills.
  • Good understanding of government procurement processes and e-marketplace platforms.
  • Ability to manage multiple stakeholders effectively.
  • Problem-solving and customer service orientation.
  • Basic technical knowledge of online portals and e-commerce systems.
  • Experience in vendor management, sales, or account management is preferred.

Job Types: Full-time, Permanent

Pay: ₹15, ₹25,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Health insurance
  • Paid sick time
  • Provident Fund

  • GeM Portal Executive

    20 hours ago


    Siliguri, West Bengal, India Tirupati Designer Pvt. Ltd. Full time ₹ 1,80,000 - ₹ 3,60,000 per year

    Role Summary:This person handles all the activities related to bidding and order processing on the Government e-Marketplace (GeM) portal. They help vendors and buyers complete bidding (competitive buying) and manage orders efficiently from start to finish.What they do:Bidding Management:Help vendors participate in online bids (where multiple sellers compete...


  • Siliguri, West Bengal, India AAPL Cements Pvt Ltd Full time ₹ 2,00,000 - ₹ 5,00,000 per year

    Job Summary:We are seeking a highly skilled and result-oriented Accounts & Recovery Manager to oversee the financial operations and manage recovery processes for our waste management company. The candidate will be responsible for handling accounts, ensuring timely collections, maintaining financial records, and strengthening client relationships to ensure...

  • Accountant

    2 weeks ago


    Siliguri, West Bengal, India CHAI CHUN Full time ₹ 15,00,000 - ₹ 28,00,000 per year

    Job Title: AccountantLocation: SiliguriDepartment: Accounts / FinanceReports To: Accounts Manager / DirectorExperience: 2–5 yearsQualification: B.Com / M.Com / CA (Inter) / MBA (Finance)Salary: NegotiableJob Purpose:The Accountant will be responsible for handling day-to-day accounting operations, ensuring accurate financial reporting, and compliance with...


  • Siliguri, West Bengal, India Reliance Retail Full time ₹ 15,00,000 - ₹ 28,00,000 per year

    Roles and ResponsibilitiesManage jewelry sales at a senior level, ensuring excellent customer service and high-quality products.Develop strong relationships with customers to drive repeat business and increase loyalty.Collaborate with other teams to achieve sales targets and improve overall performance.Desired Candidate Profile2-4 years of experience in...

  • Corporate Accountant

    2 weeks ago


    Siliguri, West Bengal, India Voyage hospitality Full time ₹ 4,00,000 - ₹ 4,80,000 per year

    Job SummaryThe Corporate Accountant will play a critical role in managing the company's accounting operations, including general ledger management, financial reporting, compliance, and analysis. This position is ideal for candidates with a strong foundation in accounting standards and a commitment to accuracy and process improvement.Key...

  • Sales Account Manager

    3 weeks ago


    Siliguri, West Bengal, India Mirchi Full time

    KEY RESPONSIBLITIES:- To ensure revenue generation for the company by making sales calls- Prepare client proposals & presentations- Plan weekly sales cycle by doing account mining of the allocated accounts through client meetings accordingly- Prepare sales related reports including daily call reports, weekly reports, sales projection report, monthly sales...

  • Sales Account Manager

    2 weeks ago


    Siliguri, West Bengal, India Mirchi Full time

    KEY RESPONSIBLITIES:To ensure revenue generation for the company by making sales callsPrepare client proposals & presentationsPlan weekly sales cycle by doing account mining of the allocated accounts through client meetings accordinglyPrepare sales related reports including daily call reports, weekly reports, sales projection report, monthly sales plan...


  • Siliguri, West Bengal, India Kamala Stores Full time ₹ 15,000 - ₹ 20,00,000 per year

    Job briefWe are looking for an experienced Accountant to oversee general accounting operations by controlling and verifying our financial transactions.Accountant responsibilities include reconciling account balances and bank statements, maintaining general ledger and preparing month-end close procedures. A successful Accountant combines excellent analytical...


  • Siliguri, West Bengal, India Golden Group Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    We're Hiring: CA & CS for Our Group of CompaniesOur group, Golden Group, – with diverse operations inReal Estate, Plywood Manufacturing, and Laminates– is expanding, and we're looking for talentedChartered Accountant (CA)andCompany Secretary (CS)professionals to join our growing team.Roles & ResponsibilitiesCA:End-to-end accounting, taxation, audits,...


  • Siliguri, West Bengal, India Tirupati Designer Pvt. Ltd. Full time ₹ 15,000 - ₹ 20,00,000 per year

    OverviewWe are seeking a skilled Accountant to join our team. The ideal candidate will have a strong background in technical accounting, financial analysis, and a deep understanding of GAAP principles. This position offers an exciting opportunity for growth and professional development within our organization. Applicable only to those in Siliguri, West...