Area Academic Manager

6 days ago

Ahmedabad, Gujarat, India Seven N Half Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Key responsibilities:

1. Training:

  • Organize Go-live Teacher training/ ClassEdge Product training.
  • Conduct CE based pedagogy/ refresher training session.
  • Product and process training to newly recruited Edge Co-ordinators in schools.

2. Service support

  • Identify and resolve content related concerns raised by teachers, within defined timelines.
  • Provide product development inputs to the organisation based on the feedback from school/ teachers.
  • Analyze usage reports to plan and implement academic interventions in schools.

3. Relationship

  • Visit schools at defined time intervals and ensure optimal usage of CE assets in teaching.
  • Organise usage and engagement activities in schools, as required.
  • Ensure excellent customer satisfaction on academic parameters and collect the
  • Customer feedback form, as per timelines.
  • Meeting with the school stakeholders/ school management, as required.

4. Revenue:

  • Create need for various other products of CE & increase business at schools.
  • Manage the schools in terms of high collections and low delinquency.

5. General:

  • Update Project portal & other related reports as mandated.
  • Manage Edge Co-ordinators (out-sourced staff at school), monitor their performance and provide timely feedback.
  • Ensure adherence/ compliance to the listed policies and processesKnowledge/Skills
  • Strong communication skills
  • Training & problem-solving skillsHigh degree of Relationship building skills
  • Strong interpersonal skills

Education

Candidate should have a strong educational background - graduation/ post-graduation degree preferably in Maths/ Science/ Social Sciences/ Commerce/ English or related subjects; Possessing a B. Ed degree or equivalent will be considered as an added advantage.

Experience: At least 4-5 years of work experience in the teaching or training domain.

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