Ecommerce Specialist
3 days ago
**Company
Swarnika jewels pvt ltd
Manfacturer of 925 Sterling Silver Jewellery
Based in Chennai**
Role Description
This is a full-time on-site role for an Ecommerce Specialist at Swarnika Jewels Pvt Ltd, located in Chennai. The role involves managing and optimizing the company's e-commerce operations, including updating product listings, analyzing e-commerce metrics, overseeing online sales strategies, and ensuring an exceptional customer experience. The Ecommerce Specialist will also collaborate with cross-functional teams to align efforts and achieve business goals, as well as handle customer queries and ensure timely resolution.
Qualifications
- Strong Analytical Skills to interpret sales data and identify business opportunities
- Proficiency in E-Commerce platforms and understanding of online sales processes
- Excellent Customer Service and Communication skills for effective client interactions and team collaboration
- Experience in Sales and driving revenue growth through online platforms
- Attention to detail and ability to manage product catalogs efficiently on e-commerce websites
- Knowledge of SEO practices, digital marketing, and online advertising is an advantage
- Bachelor's degree in Business, Marketing, E-Commerce, or related fields is preferred
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