Is Hiring For
2 days ago
We're Hiring Join IGT Solutions A Global Leader in Travel Tech & BPM Services
Are you passionate about delivering exceptional customer experiences? Ready to be part of a global organization redefining the future of travel and hospitality?
Position: Email Support Executive – Domestic Airlines Process
Location: Gurgaon
Employment Type: Full-time
About IGT Solutions Pvt. Ltd.
IGT Solutions is a trailblazer in the Travel, Transportation & Hospitality domain, offering cutting-edge IT and BPM services globally. With over 10,000+ travel industry experts and 15+ state-of-the-art delivery centers, we empower global travel brands – from airlines and OTAs to cruise liners and hotels – with innovation, flexibility, and cost efficiency.
Your Key Responsibilities:
Respond to customer inquiries via email – non-technical & service-related
Address issues and resolve complaints in line with company policies
Process orders, forms, and applications with high attention to detail
Maintain accurate reports and customer interaction logs
Collaborate with team members to ensure timely issue resolution
Provide feedback to enhance customer service operations
Maintain a positive, empathetic approach in all communications
What We're Looking For:
Strong written communication skills
Customer-first attitude
Problem-solving mindset
Detail-oriented and organized
Team player with a collaborative spirit
Why Join Us?
Be part of a globally recognized brand
Work in a diverse, inclusive, and supportive environment
Grow your career in the travel and tech domain
We celebrate equal opportunity and a harassment-free workplace for all
Apply Now & Take Off With Us
#IGTSolutions #NowHiring #CustomerSupportJobs #EmailSupport #TravelJobs #AirlinesCareers #JoinOurTeam #EqualOpportunityEmployer #BPM #ITCareers #WorkWithIGT
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