Is Hiring For

2 weeks ago

Gurgaon, Haryana, India IGT Solutions Full time ₹ 2,00,000 - ₹ 6,00,000 per year

We're Hiring Join IGT Solutions A Global Leader in Travel Tech & BPM Services

Are you passionate about delivering exceptional customer experiences? Ready to be part of a global organization redefining the future of travel and hospitality?

Position: Email Support Executive – Domestic Airlines Process

Location: Gurgaon

Employment Type: Full-time

About IGT Solutions Pvt. Ltd.

IGT Solutions is a trailblazer in the Travel, Transportation & Hospitality domain, offering cutting-edge IT and BPM services globally. With over 10,000+ travel industry experts and 15+ state-of-the-art delivery centers, we empower global travel brands – from airlines and OTAs to cruise liners and hotels – with innovation, flexibility, and cost efficiency.

Your Key Responsibilities:

Respond to customer inquiries via email – non-technical & service-related

Address issues and resolve complaints in line with company policies

Process orders, forms, and applications with high attention to detail

Maintain accurate reports and customer interaction logs

Collaborate with team members to ensure timely issue resolution

Provide feedback to enhance customer service operations

Maintain a positive, empathetic approach in all communications

What We're Looking For:

Strong written communication skills

Customer-first attitude

Problem-solving mindset

Detail-oriented and organized

Team player with a collaborative spirit

Why Join Us?

Be part of a globally recognized brand

Work in a diverse, inclusive, and supportive environment

Grow your career in the travel and tech domain

We celebrate equal opportunity and a harassment-free workplace for all

Apply Now & Take Off With Us

#IGTSolutions #NowHiring #CustomerSupportJobs #EmailSupport #TravelJobs #AirlinesCareers #JoinOurTeam #EqualOpportunityEmployer #BPM #ITCareers #WorkWithIGT

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