Front Office Executive

Job Description JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world-class services, advisory, and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers, and to find a place where they belong. Whether youve got deep experience in commercial real estate, skilled trades, or technology, or youre looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.Title Lobby AmbassadorBusiness Unit Integrated Facilities ManagementReporting to India Account ManagerOverall Role The Workplace Ambassador - Reception plays a pivotal role in providing authentic service experiences that bonds the relationship between JLL, our client, and their guest. As the first point of contact at Reception, they are responsible for welcoming employees with genuine hospitality and thoughtful services.Duties & Responsibilities What this job involves Site OperationsCreate a comfortable, welcoming, and hospitable experience for employees and their guests. Boost agility in the workplace by managing up-to-date visitor information. Handle internal & external calls and correspondence. Anticipate client needs through observation to create memorable experiences. Maintain the lobby ambiance and standards. Manage stationery requisition and related inventory management. Additional responsibilities assigned by the Account Manager. Support the soft services team as required in site operations. Collaborate with the Security team seated at the front desk. Customer ServicesFoster a sense of hospitality and create happiness at work for our team, our client, and their guests. Create a welcoming environment for clients (internal/external) by providing authentic, caring, and timely service. Visitor ManagementProvide personable and efficient visitor registration services. Ensure regulatory compliance in managing visitor access through the client's Visitor Management Systems (VMS). Enhance safety and security of our clients facility by managing visitor movement. Execute the emergency response plan to ensure safety of client and guest when necessary. Conference Meeting Room BookingAssist & educate clients to achieve a smooth and efficient process for meeting room bookings. Enhance user comfort by efficient turnaround of meeting rooms. Plan experiences and community events within and beyond the office that unite people and inject fun into the workplace. Experience SupportCalling upon the resources of the Account Manager, assist our clients with their workplace experience initiatives and events. Assist with the design, remote organization, and coordination of client events. Mail Delivery ServicesOrganize receipt and deliveries of all mail and courier services. Manage mail distribution records and mail logs. Candidate Specification Experience2-years experience in the Hospitality and/or Tourism sector or related professional area. Prior experience managing F&B, social events, or wellness programs is an advantage. Diploma from an accredited institute. Task SkillsProficiency with Microsoft Word, Excel, and PowerPoint. Good command of verbal and written English. Personal SkillsAbility to meet tight schedules and deliver high-quality work. High level of communication and interpersonal skills. Great hospitality in the workplace makes a big impact on the visitor experience, and we will build upon the skills you already possess to help you make the greatest impression at that first greeting point, the reception. Location On-site Bengaluru, KAScheduled Weekly Hours 48 If this job description resonates with you, we encourage you to apply even if you dont meet all of the requirements. Were interested in getting to know you and what you bring to the tableJLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally, the personal information we collect from you is for the purposes of processing in connection with JLLs recruitment process. We endeavor to keep your personal information secure with an appropriate level of security and keep it for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details, please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here. Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may email us at This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. Locations - On-site