Service Advisor

8 hours ago


Erode, Tamil Nadu, India SURYABALA AUTOS PRIVATE LIMITED Full time ₹ 1,44,000 - ₹ 1,92,000 per year

About Us

Karuna Ather is an authorized dealership for Ather Electric Vehicles, committed to delivering premium EV ownership experiences. We are looking for an energetic and customer-focused Service Advisor to join our team in Erode.

Key Responsibilities:

  • Greet customers and understand their service needs.
  • Provide accurate job estimates, explain repair details, and get approvals.
  • Coordinate between customers, technicians, and the parts department.
  • Ensure timely completion of service jobs with quality standards.
  • Handle customer complaints and provide effective resolutions.
  • Maintain service records, prepare reports, and support workshop operations.
  • Promote service packages and enhance customer retention.

Requirements:

  • Diploma / Bachelor's degree in Automobile / Mechanical (preferred).
  • 2–4 years of experience as a Service Advisor in 2W / 4W / EV dealership.
  • Strong technical knowledge of automobiles (EV knowledge is a plus).
  • Excellent communication, customer handling, and problem-solving skills.
  • Proficiency in MS Office and DMS/ERP systems.

What We Offer:

  • Competitive salary and performance incentives.
  • Training & career growth opportunities in the EV industry.
  • Chance to work with one of the most advanced EV brands – Ather.

Job Types: Full-time, Permanent

Pay: ₹12, ₹16,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Health insurance
  • Provident Fund

Work Location: In person



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