
Network Engineer L1
1 week ago
Role & responsibilities
L1 Network Engineer
Basic level understanding of Network & Telecom infra and services. Alert management through deployed NMS solution
2-3 yrs
- Having an intermediate level of understanding of Network Devices (Routers /Switches/Exchanges/Firewall / Wireless System)
- Configuring the Network equipment with minimum / basic configuration
- Hands & Feet support as per remote instructions.
- Understanding Voice PBX, Dialer, Voice Recorder, CDR Ability to provide level 1 hands & feet support for all Network & Voice related issues
- Closure of assigned tickets Ticket closures within SLA
- Interdomain Knowledge to attend network and voice related L1 calls
- Monthly Inventory & Spare management reports Adherence to Backup management process Monthly upgradation of Network documentations Updating devices hardening daily checklist
- ITIL basic knowledge
- Timely escalation to the next level
- Certifications: CCNA, CCNP and equivalent
- Location: Noida, Jaipur, Gurugram, Pune, kochi
Preferred candidate profile
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