Network Engineer L1

1 week ago


Greater Noida Jaipur Kochi, India Bct Consulting Full time ₹ 8,00,000 - ₹ 12,00,000 per year

Role & responsibilities

L1 Network Engineer

Basic level understanding of Network & Telecom infra and services. Alert management through deployed NMS solution

2-3 yrs

  • Having an intermediate level of understanding of Network Devices (Routers /Switches/Exchanges/Firewall / Wireless System)
  • Configuring the Network equipment with minimum / basic configuration
  • Hands & Feet support as per remote instructions.
  • Understanding Voice PBX, Dialer, Voice Recorder, CDR Ability to provide level 1 hands & feet support for all Network & Voice related issues
  • Closure of assigned tickets Ticket closures within SLA
  • Interdomain Knowledge to attend network and voice related L1 calls
  • Monthly Inventory & Spare management reports Adherence to Backup management process Monthly upgradation of Network documentations Updating devices hardening daily checklist
  • ITIL basic knowledge
  • Timely escalation to the next level
  • Certifications: CCNA, CCNP and equivalent
  • Location: Noida, Jaipur, Gurugram, Pune, kochi

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