Solutions Consultant

2 weeks ago

Hyderabad, Telangana, India SS&C TECHNOLOGIES Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Associate Solutions Consultant, Eclipse Client Services

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000 employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.

Job Description

Get To Know The Team:

SS&C Eze provides premier global investment technology to support the front, middle and back-office designed to optimize operational and investment alpha throughout the entire investment process. Our employees are at the heart of our success. At SS&C Eze, we foster career growth at all levels within the company and encourage employees to take ownership of their careers. As a result, many of our leaders have risen to their current roles, as we vigorously advocate upward and lateral mobility. We recruit the best and the brightest for our team by seeking talented, hard-working individuals who are enthusiastic about learning and realizing their potential. Eclipse Client Service is rapidly growing and needs your help Eclipse Service Consultants are an integral part of the Eclipse platform, a cloud-native investment management solution, working both with our clients and our R&D teams. We collaborate with product and engineering and provide product feedback as key stakeholders and the voice of the client, promoting supportability and quality within the platform.

Why You Will Love It Here
  • Work/Life Balance: Hybrid work environment, Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays
  • Your Wellbeing: Medical, Dental, Vision, Employee Assistance Program, Parental Leave
  • Diversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on Diversity
  • Training: Hands-On, Team-Customized, including SS&C University
What You Will Get To Do:
  • Handle and execute service requests, triage and diagnose incidents, and assist with daily operations for the platform
  • Own client projects working with hedge fund custodians/administrators, as well as internal projects working with R&D
  • More experienced consultants are expected to train associates, act as an escalation point, and handle more complex or nuanced projects
  • Manage case queue and ensure cases are handled in a timely manner with effective prioritization of tasks on hand
  • Collaborate closely with internal teams (Development, Project Management etc.) to ensure successful fixes for any bugs to achieve a quick resolution for client satisfaction
  • Advocate for product enhancements to meet evolving client needs and support scalability
What You Will Bring:
  • Recent and relevant work experience with similar functionality (Financial Services, Investment Technology, or Software-as-a-Service (SaaS) in a technology or client-facing and support role
  • Familiarity in related subject areas such as Finance, Information Systems, Computer Science, Business Administration or similar
  • Technology troubleshooting skills and interest in technology and software support
  • Ability to learn new processes, products, and support tools quickly
  • Excellent communication skills, and ability to explain technical issues to non-technical users
  • Understanding of financial markets and related processes
  • Experience collaborating with Software Development teams to facilitate Product Supportability, Incident Management, Problem Management, and Request Fulfillment processes
  • Experience training employees on a growing team
  • Understanding of account and project management best practices
  • Proven ability to support client's troubleshooting requests in a timely manner
  • Willing to work early-shifts (if required)

Thank you for your interest in SS&C To further explore this opportunity, please apply through our careers page on the corporate website at

Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.

Experience LevelMid Level

  • Solution Consultant

    4 weeks ago

    Hyderabad, Telangana, India Olive Green Consulting Full time

    We're Hiring: Varicent Consultant We at Olive Green Consulting; Currently hiring for an exciting position for Varicent Consultant with one of our esteemed client. Experience Required: 2-5 years (Relevant 2+ years in Varicent) Joining Timeline: Immediate to 30 days Interview Process: 3 Rounds (2 Technical + 1 Managerial) Permanent Position Are you a...

  • Solution Consultant

    2 weeks ago

    Hyderabad, Telangana, India Olive Green Consulting Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    We're Hiring: Varicent ConsultantWe at Olive Green Consulting; Currently hiring for an exciting position forVaricent Consultantwith one of our esteemed client.Experience Required:2-5 years (Relevant 2+ years in Varicent)Joining Timeline:Immediate to 30 daysInterview Process:3 Rounds (2 Technical + 1 Managerial)Permanent PositionAre you aVaricent expertready...

  • Solution Consultant

    2 weeks ago

    Hyderabad, Telangana, India The Budgetkart Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    We seek a Pre-Sales/Solutions Consultant with 3–6 yrs in B2B SaaS/MarTech/SalesTech (product firms only). Must excel in demos, POCs, RFPs/RFIs, pitch decks, CRM tools, and communication. Night shift mandatory. Consultative approach required.Work from home

  • Solutions Consultant

    5 days ago

    Hyderabad, Telangana, India Pegasystems Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Meet Our TeamPega provides innovative technology to the world's most innovative organizations. As the recognized industry leader in strategic business applications, according to analysts such as Forrester and Gartner, wechallenge companies to rethink the way they do business and empower them to become more efficient, smarter, and most importantly, customer...

  • Solution Consultant

    2 weeks ago

    Hyderabad, Telangana, India Helixr Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Job descriptionRoles and Responsibilities:.Take part in the delivery of small to medium sized projects.Translate business requirements into functional (MM resource) & technical (technical resource) specification documents.Evaluate demands and implement changes.Handle and resolve incidents.Delivery of quality solutions and documentation in line with company...

  • Solution Consultant

    1 week ago

    Hyderabad, Telangana, India Probity Consultancy Full time ₹ 1,50,000 - ₹ 28,00,000 per year

    HiringWORK FROM HOME - NIGHT SHIFTSolution Consultant - SAASSales/Business DevelopmentB2B SAAS, MarTech or SalesTech but product based companyShould be able to prepare pitch decks for clientsShould have handled RFPs and RFIsAPPLY

  • Solution Consultant

    1 day ago

    Hyderabad, Telangana, India Innovapptive Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    Solution Consultant - EAMLocation: Hyderabad, IndiaEmployment Type: Full-Time; SalariedCompensation: Base Salary, Bonus, BenefitsJob DescriptionAbout Us:At Innovapptive, we are bringing the industrial front-line worker, back-office and assets together. Our platform is the only patented and "Code-Free" connected worker platform for SAP and IBM Maximo and is...

  • Consultant, Solution Delivery

    2 weeks ago

    Hyderabad, Telangana, India Vitech Systems Asia Full time ₹ 5,00,000 - ₹ 12,00,000 per year

    Department: Solutions ConsultingEmployment Type: Full TimeLocation: IndiaDescription **At Vitech, we believe in the power of technology to simplify complex business processes. Our mission is to bring better software solutions to market, addressing the intricacies of the insurance and retirement industries. We combine deep domain expertise with the latest...

  • Solution Consultant

    2 weeks ago

    Hyderabad, Telangana, India Innovapptive Inc Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Location: Hyderabad, IndiaEmployment Type: Full-Time; SalariedCompensation: Base Salary, Bonus, BenefitsJob DescriptionAbout Us:At Innovapptive, we are bringing the industrial front-line worker, back-office and assets together. Our platform is the only patented and "Code-Free" connected worker platform for SAP and IBM Maximo and is disrupting and digitizing...

  • Solution Consultant 2

    2 weeks ago

    Hyderabad, Telangana, India Hyland Software Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    OverviewJob DescriptionThe Solution Consultant is responsible for providing consulting services with the overall objective of designing and implementing software solutions for customers.Currently, we are hiring for Solution Consultant 2 role.What you will be doingPerform requirements analysis in which information about business process and technical...