
Sales Trainer
3 days ago
A Sales Trainer is responsible for designing, developing, and delivering educational programs that empower the sales team to achieve and exceed their sales targets. This role is a key driver in fostering a culture of continuous learning by providing comprehensive training. The ideal candidate will bridge the gap between *product knowledge* and *effective sales methodologies*, ensuring the team is well-equipped to articulate value and navigate the sales cycle with confidence.
*Key Responsibilities*
* *Training Program Design & Development:*
* Conduct needs assessments to identify skills gaps and areas for improvement within the sales team.
* Design and create comprehensive training curricula for both new hires and ongoing development, including presentations, videos, and e-learning modules.
* Develop a structured program on the company's established *sales process* and methodology, from prospecting to closing.
* Design and deliver in-depth training on all company products and services, including features, benefits, and technical specifications.
* Integrate training on crucial *soft skills* such as active listening, empathy, and professional communication.
* Create modules on *client handling*, including managing client expectations and building long-term relationships.
* Develop training on *objection handling* techniques and strategies.
* Build and maintain a knowledge base of *Frequently Asked Questions (FAQs)* for common client inquiries and challenges.
* *Training Delivery & Coaching:*
* Facilitate engaging and interactive training sessions in various formats (e.g., in-person workshops, virtual classes, one-on-one coaching).
* Lead new hire onboarding to ensure a smooth transition and rapid ramp-up for new sales representatives.
* Conduct *mock calls/chats* to simulate real-world scenarios and provide immediate feedback to refine sales techniques.
* Provide one-on-one coaching and personalized feedback to help sales reps master both *product knowledge* and the *sales process*.
* *Performance Evaluation & Reporting:*
* Assess the effectiveness of training programs by monitoring sales performance data, analyzing key metrics (e.g., close rates, average deal size), and collecting feedback from trainees and managers.
* Report on the impact of training initiatives to senior management, including ROI and recommendations for continuous improvement.
* Maintain accurate records of training materials and trainee progress.
* *Collaboration & Strategy:*
* Collaborate with sales leadership, marketing, product teams, and other stakeholders to align training content with overall business objectives.
* Partner with sales managers to identify specific team needs and develop customized training solutions.
*Qualifications & Skills*
* *Education:*
* Bachelor's degree in Business, Marketing, Communications, or a related field.
* Professional certifications in sales training are a plus.
* *Experience:*
* Proven work experience as a Sales Trainer, Sales Coach, or a similar role.
* Strong background in sales, with a deep understanding of sales processes and the ability to demonstrate a product.
* Experience with e-learning platforms and learning management systems (LMS).
* *Skills:*
* *Excellent Communication and Presentation Skills:* The ability to convey complex information clearly and deliver engaging presentations.
* *Coaching and Mentoring Abilities:* A natural aptitude for motivating, inspiring, and guiding individuals to reach their full potential.
* *Product Expertise:* The ability to quickly become a subject matter expert on a product or service and translate complex information into an easy-to-understand format.
* *Process Management:* A strong understanding of sales methodologies and the ability to teach and reinforce a structured sales process.
* *Emotional Intelligence:* The ability to understand and manage one's own emotions, as well as perceive and influence the emotions of others, which is vital for teaching *soft skills*.
* *Analytical Skills:* The capacity to analyze performance data and use metrics to measure training effectiveness.
* *Adaptability:* The willingness to adjust training methods to suit different learning styles and evolving business needs.
Location - Onsite (Indore)
Salary - Competitive
Job Types: Full-time, Permanent
Pay: ₹25, ₹50,000.00 per month
Work Location: In person
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