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Sales Trainer

2 weeks ago

Vijay Nagar Indore Madhya Pradesh, India Maltar Services Pvt Ltd Full time

### *Job Summary*
## *Key Responsibilities*
- *Training Program Design & Development:*
- Conduct needs assessments to identify skills gaps and areas for improvement within the sales team.
- Design and create comprehensive training curricula for both new hires and ongoing development, including presentations, videos, and e-learning modules.
- Develop a structured program on the company's established *sales process* and methodology, from prospecting to closing.
- Design and deliver in-depth training on all company products and services, including features, benefits, and technical specifications.
- Integrate training on crucial *soft skills* such as active listening, empathy, and professional communication.
- Create modules on *client handling*, including managing client expectations and building long-term relationships.
- Develop training on *objection handling* techniques and strategies.
- Build and maintain a knowledge base of *Frequently Asked Questions (FAQs)* for common client inquiries and challenges.
- *Training Delivery & Coaching:*
- Facilitate engaging and interactive training sessions in various formats (e.g., in-person workshops, virtual classes, one-on-one coaching).
- Lead new hire onboarding to ensure a smooth transition and rapid ramp-up for new sales representatives.
- Conduct *mock calls/chats* to simulate real-world scenarios and provide immediate feedback to refine sales techniques.
- Provide one-on-one coaching and personalized feedback to help sales reps master both *product knowledge* and the *sales process*.
- *Performance Evaluation & Reporting:*
- Assess the effectiveness of training programs by monitoring sales performance data, analyzing key metrics (e.g., close rates, average deal size), and collecting feedback from trainees and managers.
- Report on the impact of training initiatives to senior management, including ROI and recommendations for continuous improvement.
- Maintain accurate records of training materials and trainee progress.
- *Collaboration & Strategy:*
- Collaborate with sales leadership, marketing, product teams, and other stakeholders to align training content with overall business objectives.
- Partner with sales managers to identify specific team needs and develop customized training solutions.
## *Qualifications & Skills*
- *Education:*
- Bachelor's degree in Business, Marketing, Communications, or a related field.
- Professional certifications in sales training are a plus.
- *Experience:*
- Proven work experience as a Sales Trainer, Sales Coach, or a similar role.
- Strong background in sales, with a deep understanding of sales processes and the ability to demonstrate a product.
- Experience with e-learning platforms and learning management systems (LMS).
- *Skills:*
- *Excellent Communication and Presentation Skills:* The ability to convey complex information clearly and deliver engaging presentations.
- *Coaching and Mentoring Abilities:* A natural aptitude for motivating, inspiring, and guiding individuals to reach their full potential.
- *Process Management:* A strong understanding of sales methodologies and the ability to teach and reinforce a structured sales process.
- *Emotional Intelligence:* The ability to understand and manage one's own emotions, as well as perceive and influence the emotions of others, which is vital for teaching *soft skills*.
- *Analytical Skills:* The capacity to analyze performance data and use metrics to measure training effectiveness.
- *Adaptability:* The willingness to adjust training methods to suit different learning styles and evolving business needs.

Location - Onsite (Indore)

Salary - Competitive

**Job Types**: Full-time, Permanent

Pay: ₹25,000.00 - ₹50,000.00 per month

Work Location: In person