Hiring For L1 Support
3 days ago
Greetings From KVC CONSULTANTS,
JOB DESCRIPTION::
GRADUATES WITH 1 YEAR EXP -- SALARY IS Rs 4 LPA
GRADUATES WITH 1 YEAR EXP -- SALARY IS Rs 6 LPA
Job Description:
Technical Help Desk Support (L1) FOR THE LARGEST IT SECTOR CO IN INDIA
- Min 2 Experienced Customer & technical support. (Inbound calls / FCR - First Contact Resolution).
- Experience in Voice and email Support (US client).
- Strong customer service & Handling skills.
- Excellent written and verbal communication skills. (Language/Grammar Proficiency).
- Ability to work independently and as part of a team.
- Proficiency in Microsoft Office Suite.
- Familiarity with ServiceNow Ticketing tool.
- Knowledge of common technical troubleshooting tools and techniques.
- Knowledge of ITIL Framework is Required
Responsibilities:
• Answer phone calls, emails, and chat messages from clients regarding technical issues.
• Troubleshoot software and hardware problems.
• Escalate complex issues to the appropriate team members.
• Document all customer interactions in the ticketing system.
• Stay up to date on the latest technical developments.
• Provide excellent customer service.
CALL / WA -- RESUME AND WRITE -- HYDERABAD FOR SD ---
SHRUTI
YAGYANSHI
SHIVANGI
KVC CONSULTANTS LTD
NO PLACEMENT CHARGES
-
L1 Support
1 day ago
Hyderabad, Telangana, India Orcapod Consulting Services Full time ₹ 4,00,000 - ₹ 6,00,000 per yearLocation: HyderabadHiring for L1 SupportMust haveExcellent Communication SkillsSuitable candidates can Forward updated CV to Should be Ready for F2F
-
L1 Support Engineer
1 day ago
Hyderabad, Telangana, India Visionyle Solutions Private Limited Full time ₹ 3,00,000 - ₹ 9,00,000 per yearL1 Support Engineer As an L1 Support Engineer, you will be the first point of contact for clients and end-users, handling incidents, service requests, and alerts while ensuring smooth IT operations. Experience: 1- 3 years Interview Mode: F2F Notice Period: Immediate - 30 days Share your updated resume now.
-
Desktop Support Engineer L1-Hyderabad
3 days ago
Hyderabad, Telangana, India PES Hr Services Full time ₹ 3,00,000 - ₹ 6,00,000 per yearHiring For CMM5 Level Organization Minimum 2 years of experience in Hardware and Networking.Good troubleshooting skills.Experience in assembling/disassembling computer hardware and components.Understanding of TCP/IP networking. Required Candidate profileDesignation: Desktop Support Engineer L1Location: HyderabadExperience: 1+ YearsContact: Qualification:...
-
L1 Support Engineer
2 weeks ago
Hyderabad, Telangana, India CYFY Solutions Private Limited Full time ₹ 2,00,000 - ₹ 6,00,000 per yearCompany DescriptionCYFY Solutions is a leading provider of comprehensive IT and cyber security solutions, specializing in cybersecurity consulting, end-to-end managed services, and cutting-edge technology integration. Our team of highly skilled security professionals offers expert guidance on threat assessments, vulnerability management, incident response,...
-
L1 Support
1 week ago
Hyderabad, Telangana, India Yupptv Full time ₹ 1,04,000 - ₹ 1,30,878 per yearCompany: TuritoLocation: HyderabadPosition Title: L1 Support InternRole Overview As a Level 1 Support Intern at Turito, you will deliver prompt, high-quality assistance to parents through chat, calls, and email channels. You will be the first point of contact for resolving basic queries and issues, ensuring an excellent customer experience in every...
-
Hyderabad, Telangana, India Diebold Full time ₹ 2,00,000 - ₹ 6,00,000 per yearCompany: Diebold NixdorfLocation: Madhapur, HyderabadExperience: 0-4 YearsEmployment Type: Full-TimeWork Mode: On-site | Rotational Shifts (including night shifts) | 5 days/weekJob Description:We are hiring for Technical Support (L1/L2) roles in our International Voice Process. Ideal candidates should have strong communication skills, basic technical...
-
Hyderabad, Telangana, India Diebold Full time ₹ 2,00,000 - ₹ 4,00,000 per yearWalk-In Drive: Technical Support L1/L2 International Voice Process Location: Diebold Nixdorf, Madhapur, Hyderabad Date: Starting from October 8th (Weekdays only) Time: 9:00 AM 6:00 PMWe're hiring freshers and experienced candidates (0–4 years) for Technical Support (L1/L2) roles.Eligibility & Requirements:Graduation (15 years of regular education)Strong...
-
Archer L1 Support Analyst
2 weeks ago
Hyderabad, Telangana, India Alignity Solutions Full time ₹ 4,00,000 - ₹ 8,00,000 per yearDo you love a career where you Experience, Grow & Contribute at the same time, while earning at least 10% above the market? If so, we are excited to have bumped onto you.Learn how we are redefining the meaning of work, and be a part of the team raved by Clients, Job-seekers and Employees.Jobseeker Video Testimonials Employee Glassdoor ReviewsIf you are a...
-
L1 Production Support Engineer
2 weeks ago
Hyderabad, Telangana, India Luxoft Full time ₹ 6,00,000 - ₹ 18,00,000 per yearProject description ITT (Investment Trading Technology) team supports T&M (Treasury and Markets) and is looking for the right individual to support Murex 3.1 applications. Murex is one of the leading applications in the areas of global trading, risk management, and trade processing, and we using it across asset classes, Front to Risk to Back in a setup with...
-
It Support Engineer
1 day ago
Hyderabad, Telangana, India Sneha Synergy Full time ₹ 6,00,000 - ₹ 12,00,000 per yearIT Network Infrastructure Management. L1 & L2 End-User Support.Audio/Video (AV) & Conference Room Management.Cross-Functional, Audit & Documentation Tasks. Required Candidate profileIT Network Infrastructure Management. L1 & L2 End-User Support.Audio/Video (AV) & Conference Room Management.Cross-Functional, Audit & Documentation Tasks. Perks and...