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Human Resource Manager

2 weeks ago

Mumbai Pune South Goa, India Cogncise Business Services Pty Ltd Full time ₹ 5,00,000 - ₹ 7,00,000 per year

Job Title: HR Manager

Location: Margao, Goa

Company: Cogncise (Australia-based BPO)

Work Mode: On-site

Timings: 6:00 AM 3:00 PM

Salary: 50,000 70,000 per month

About the Role

We are looking for an experienced HR Manager to join our team at Cogncise, a fast-growing Australia-based BPO with operations in Margao. The HR Manager will be responsible for driving compliance, managing end-to-end HR processes, and fostering a positive work culture. This role is best suited for someone with strong leadership skills, hands-on HR operations expertise, and the ability to balance people management with organizational goals.

Key Responsibilities

HR Operations & Compliance

  • Ensure compliance with Indian labor laws, statutory requirements, and company policies.
  • Maintain and update HR documentation, policies, and procedures.
  • Oversee audits, inspections, and statutory filings.

Employee Engagement & Culture

  • Build and implement engagement initiatives to improve retention and employee satisfaction.
  • Act as a point of contact for employee concerns, grievances, and conflict resolution.
  • Drive training, development, and performance management programs.

Recruitment & Talent Management

  • Oversee end-to-end recruitment cycle: sourcing, screening, interviewing, and onboarding.
  • Develop hiring strategies aligned with business needs.
  • Partner with team leads to identify manpower gaps and fill roles within deadlines.

Payroll & HR Administration

  • Manage monthly payroll processing with accuracy and timeliness.
  • Handle salary revisions, full-and-final settlements, and HRMS data integrity.
  • Monitor attendance, leave records, and shift schedules.

Strategic HR

  • Advise management on workforce planning, succession planning, and retention strategies.
  • Prepare HR reports and analytics for management review.
  • Support organizational growth by aligning HR policies with business objectives.

Requirements

  • Minimum 5 years of HR experience, preferably in BPO/IT/Service industries.
  • Strong knowledge of Indian labor laws, compliances, and statutory norms.
  • Hands-on experience in payroll, recruitment, and employee engagement.
  • Excellent interpersonal, problem-solving, and communication skills.
  • Ability to work in early shifts (6AM – 3 PM) IST.

What We Offer

  • Competitive salary of 50,000 – 70,000 per month.
  • Opportunity to work with a growing international BPO.
  • Professional growth and leadership exposure in a dynamic environment.
  • Supportive work culture with emphasis on employee well-being and compliance.