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Insurance SME
2 weeks ago
Company Description
ICCS is a leading BPM and CX transformation partner, assisting organizations with AI-powered, human-led solutions for scaling operations. We combine automation with empathy to enhance the customer journey, from intelligent voicebots and predictive analytics to comprehensive sales and collections optimization. Our systems are built to provide trust, retention, and real-time insights. ICCS is trusted by enterprises across India and beyond for our proven, scalable, and culturally intelligent systems.
Role Description
This is a full time, on-site role for an Insurance SME located in Noida. The Insurance SME will be responsible for providing expert knowledge in insurance, handling insurance brokerage, delivering excellent customer service, and financial management. Day-to-day tasks will include advising clients, managing insurance policies, and ensuring compliance with industry regulations.
Qualifications
- Expertise in Insurance and Insurance Brokerage
- Strong background in Finance
- Excellent Communication skills
- Experience in Customer Service
- Ability to work effectively on-site in Noida
- Relevant certifications or degrees in Insurance, Finance, or related fields are a plus
- Proficiency in industry regulations and compliance standards
