Debt Recovery Agent

7 days ago

Palam Vihar Chowk Gurgaon DelhiNCR, India Treline Advisory Full time ₹ 4,00,000 - ₹ 8,00,000 per year

Job Overview:We are seeking a responsible and persuasive Debt Recovery Officer to join our team. The role involves contacting customers with overdue payments, negotiating repayment plans, and ensuring timely recovery of outstanding dues while maintaining professionalism and good customer relationships.

  • Key Responsibilities:Contact customers through phone calls, visits, or emails regarding overdue payments.
  • Persuade and negotiate with defaulters to ensure timely repayment.
  • Maintain proper records of customer interactions, payment commitments, and follow-ups.
  • Prepare daily/weekly reports on recovery progress.
  • Escalate cases to senior management/legal team if recovery is not possible.
  • Ensure compliance with company policies and regulatory guidelines.
  • Maintain professionalism and build positive customer relations during recovery.

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