Executive N

16 hours ago

Guwahati, Assam, India ASIAN Paints Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Location:
Guwahati, AS, IN

Areas of Work: Sales & Marketing

Job Id: 13842

Job Purpose

Lead the team of Customer Associates & Sales Associates in the region / allocated territory to ensure their performance in terms of delivering value, adherence to processes and guidelines at the sites, driving the usages of key / focus products at the sites, interact and manage dealers as and when required. Reporting of data as required to SSE, UH & central function.

Business Responsibility Areas

  • Monitoring daily updates of all activities on the Paint Assist app.

  • Daily monitoring of on time visits and follow ups to all new sites by customer associates (CA) or Sales Associates (SA).

  • Daily monitoring of business collections by CA and ensuring delivery of month on month business objectives

  • Ensuring prompt lead assignment and conversion of leads assigned to CAs/Sales Associates(SAs)

  • Prompt updation of records of the new joinees/exits at a CA/SA level to SSE

  • Handling escalated customer & dealer complaints ensuring high satisfaction scores

  • Executing business generation initiatives in the assigned territory to generate business

  • In store & onsite training to new CAs for processes, business app training, product pitching & site monitoring.

  • Provide guidance to customer associates for pitching & conversion of focus products at the sites.

  • Random site visits to ensure adherence to systems & processes like usage of mechanized tools, covering and masking, correct application process and on-time site handover after proper cleaning.

  • Monitoring all ongoing / WIP sites to ensure on time work completion.

Qualifications

  • Graduate Degree in any stream (BA/B.Sc./B.Com/BBA/BBM/BMS)

  • Minimum of 50% marks throughout education without any backlogs

Previous Experience

1-2 years of experience in sales function in any organization

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