Service and Maintenance Manager

**Location: Navi Mumbai, Maharashtra, India

Job ID:
85162**
We Elevate... Quality of urban life

Our elevators, escalators, and moving walks safely transport more than two billion of us up and down buildings and across transportation hubs every day.As part of the Schindler team, you'll discover meaningful work that enhances quality of life for communities, and contribute to making places more accessible, inclusive, and sustainable for all. We combine innovation, safety, and high ethical standards, ensuring respect both among colleagues and for the world around us. By joining us, you don't just become part of our success story; you help shape the future and continue our rich legacy that started back in 1874.

Schindler India is a 100% owned subsidiary of Schindler Group headquartered out of Mumbai and is backed by 5000+ employees who are spread across the length and breadth of the country. Besides business operations, Schindler India has its own Corporate R&D Centre, Elevator and Escalator Factory and Shared Service Centre to support India operations, which is in-fact one of the fastest growing market now globally.

Join us as a
Service and Maintenance Manager (Manager/ Sr. Manager)

Your Main Responsibilities
Assistant/Area Manager - Existing Installations
The Assistant/Area Manager - Existing Installations (EI), creates value through managing an area of Existing Installations within a Branch, managing all resources in line with the rules established by the Company, to meet the business targets for the Branch.

• Optimize the branch staffing of service technicians, by planning the personnel needs including route organization, workloads and training
• Lead the EI Team to ensure customer and employee satisfaction, adding value to the business, quality of work and operational efficiency.
• Manage problem solving of sick units and monitor Mean Time Between Callbacks (MTBC) improvement.
• Execute and solve retrofits, Directive Letter to Field Information (DLFI) and non conformities.
• Manage repairs from offer to order including the collection of bad debts.
• Manage the Modernization Transformation

What You Bring
What you need:
For the Assistant/Area Manager - Existing Installations position, Schindler seeks people with:

Expertise-
Desired experience in similar industry (with preferred exposure to service and maintenance) for overall 10 years and preferably 3 years in E&E industry.

Knowledge and Skills-
Desired E&E product knowledge, safety procedures knowledge, organization and planning skills, people management skills, customer oriented behavior, Schindler Leadership Framework behaviors required.

Education-
Bachelor's degree in Technical, Mechanical, Electrical or Electronics Engineering. MBA (preferred)

Possible previous Schindler position:

• Team Leader – EI/NI
• Business Development Manager – EI Sales
• Senior SAIS Inspector
• Senior Field Engineer

Possible next Schindler position:

• Manager – Existing Installation
• Area/Assistant Manager – NI
• Business Development Manager - EI
• Application Engineering (MDC)
• EI Support & Repair Center
• Regional Safety Manager
• Technical Trainer
• Manager Product Quality Assurance
• Manager – Product Safety

What's in it for you?

• Join our purpose-driven organization. Help shape an industry in which two billion people rely on our products and services every day.
• Your development matters to us. We help you grow by offering the support you need to develop your skills and access a rewarding and fulfilling career.
• Thrive in a diverse and supportive culture. Through local and global initiatives, we promote a culture of inclusion which celebrates diversity and ensures that everyone feels valued.

We Elevate… Your Career
Become part of our team, help us enhance quality of life and drive innovation while raising the bar for safety and sustainability. We value your diverse skills and perspectives as together we shape the sustainable cities of today and tomorrow.

Are you ready to embark on a new journey? Join #TeamSchindler Discover more on our career website.

At Schindler Group we value inclusion and diversity, and practice equity to create equal opportunities for all. We endeavor that all qualified applicants will receive consideration for employment without regard to age, race, ethnic background, color, religious affiliation, union affiliation, gender, gender identity, sexual orientation, marital status, national origin, nationality, genetics and health or disability.