Store Manager

Company: Transact Foods Limited - India Sweet House Outlets

Position: Store Manager

Locations: All over Bangalore & Karnataka

Candidates from Bangalore and those who are ready to re-locate.

Preferred: Immediate joiners

The Retail Store Manager is responsible for overseeing all aspects of the store's operations, including sales performance, staff management, customer service, and inventory management. As a leader, you will ensure the store operates efficiently, meets sales targets, and provides an exceptional experience for customers. Your strong leadership, organizational skills, and business acumen will contribute to the store's success.

Key Responsibilities:

1. Manage daily store operations, including opening and closing procedures, staffing, and inventory management.

2. Lead and motivate the store team to achieve sales goals, providing guidance, coaching, and performance feedback.

3. Create and execute strategies to drive sales growth and meet or exceed sales targets.

4. Monitor and analyze sales data, customer feedback, and market trends to make informed business decisions.

5. Develop and maintain strong customer relationships, ensuring exceptional customer service standards.

6. Ensure the store's appearance is maintained according to company standards, including visual merchandising and cleanliness.

7. Plan and coordinate promotional events, sales campaigns, and special initiatives to boost store traffic and revenue.

8. Manage inventory levels, track stock movement, and collaborate with relevant departments to optimize stock availability.

9. Handle employee scheduling, payroll, and attendance management, ensuring adequate staffing levels at all times.

10. Recruit, hire, train, and onboard new store employees, fostering a positive and productive team environment.

11. Implement company policies, procedures, and guidelines, ensuring compliance and adherence to operational standards.

12. Address customer complaints and concerns in a timely and professional manner, striving for resolution.

13. Monitor and manage expenses within the allocated budget, identifying areas for cost savings.

14. Keep abreast of industry trends, competitive landscape, and emerging opportunities to recommend improvements.

15. Prepare regular reports on sales, inventory, and store performance for management review.

Qualifications and Skills:

1. Bachelor's degree in Business Administration, Retail Management, or a related field (preferred).

2. Proven experience in retail management, with a track record of meeting or exceeding sales targets.

3. Strong leadership skills with the ability to inspire and develop a high-performing team.

4. Excellent communication, interpersonal, and problem-solving skills.

5. Proficiency in using point-of-sale systems, inventory management software, and Microsoft Office.

6. Analytical mindset to interpret sales data and make informed decisions.

7. Customer-centric approach and a passion for delivering exceptional service.

8. Ability to adapt to changing circumstances and make decisions under pressure.

9. Organizational skills to manage multiple tasks and priorities effectively.

Working Conditions:

1. This role requires standing, walking, and moving around the store.

2. May involve occasional lifting and carrying of items.

Benefits: Health Insurance, Accident Insurance and Bonus.

Contact HR:

Email:

Job Type: Full-time

Pay: 30, ,000.00 per month

Benefits:

• Food provided
• Health insurance

Supplemental Pay:

• Yearly bonus

Work Location: In person