Product Design Manager

As a
Design Manager
at Delhivery, you will play a pivotal role in shaping both our products and our people. You will be a player-coach, balancing hands-on design contributions with the leadership and mentorship of a team of talented designers. Your leadership will be crucial in ensuring product success, driving high-quality design, and fostering a collaborative environment. You will serve as the bridge between design, business, and engineering, ensuring our solutions are not only user-centric but also scalable and impactful.

What You'll Do

• Lead and Mentor:
  Guide and mentor a team of designers to ensure their holistic growth and development, while also being responsible for overall team performance, resource allocation, and project prioritization.
• Drive Design Excellence:
  Contribute individually to high-level design decisions and ensure the team consistently delivers high-quality design artifacts such as mockups, wireframes, and prototypes.
• Validate Solutions:
  Lead and conduct usability testing to quickly validate new experiences, using both quantitative and qualitative data to drive design decisions and measure success.
• Collaborate Strategically:
  Work closely with cross-functional teams including research, product, business, and engineering to build scalable solutions that align with the company's goals and product vision.
• Contribute Individually:
  Lead key projects across multiple product lines and design holistic solutions that ensure benchmark in quality and outcomes.

What You'll Bring

Required Skills & Experience:

• Experience:
  years of strong design experience and proven track record in product design, ideally with exposure to B2B or B2C product organisation.
• Portfolio:
  A robust portfolio showcasing strong UX/UI design skills, curiosity, empathy, and business acumen.
• Customer-Centricity:
  Ability to integrate customer feedback and research into the design process to drive business understanding.
• Collaboration & Leadership:
  Experience working effectively with cross-functional teams, managing stakeholders, and leading design projects or verticals with multiple designers. Experience in managing designers is a bonus.
• Adaptability & Vision:
  Aptitude for quickly incorporating feedback, ensuring UI scalability, and seamlessly integrating designs with existing product architecture.
• Strategic Impact:
  A strong desire to align design initiatives with company goals, team objectives, and the overarching product vision.
• Leadership:
  A well rounded design leader, setting up benchmarks and seen as a role model for quality and excellence.
• Communication & Articulation:
  Demonstrates exceptional communication and linguistic proficiency, articulating thoughts and ideas with clarity. A compelling narrator, adept at engaging and leading both peers and large audiences.

Preferred Skills & Attributes:

• Collaboration & Mentorship:
  Team player who loves helping others learn and grow, always happy to share what they know.
• Exceptional Documentation Skills:
  Great at writing things down clearly and completely, so there's never any confusion about processes, decisions, or results.
• Proactive Learning & Continuous Improvement:
  Eager to learn, stays up-to-date, and always looking for ways to make things better.
• Exemplary Organization & Self-Management:
  Super organized, handles their own tasks well, and knows how to use their strengths to do a great job.

About the design team

At Delhivery, design is a powerful blend of brilliant minds and amazing craft. We're a talented, collaborative group that's not just designing for scale, but for a world-class user experience. As a research-driven team, we regularly immerse ourselves in our users' environments to gather insights, test solutions, and iterate toward top-notch design. We design for both B2B and B2C businesses at Delhivery and a whole host of products. We thrive on solving the complex and challenging problems that are evolving logistics in India, all while fostering a fun, engaging, and growth-oriented design culture.