Technical Trainer

Founded and headquartered in Switzerland, Avaloq is continuously expanding its global footprint with around 2,500 colleagues in 12 countries, and more than 170 clients in 35 countries. We are an industry-leading provider of wealth management technology and services for financial institutions around the world, including private banks and wealth managers, investment managers, as well as retail and neo banks. Our research led approach and continual innovation is powered by the passion and creativity of our colleagues.

We are always looking for talented people to join us on our mission to orchestrate the financial ecosystem and democratize access to wealth management. Avaloq offers the opportunity to work closely with some of the world's leading financial institutions as we jointly develop and shape careers. Championing a collaborative, supportive and flexible work environment empowers our colleagues to reach their full potential.

Your team

The Avaloq Academy is a global team with local teams in Edinburgh, Manila, Pune and Zurich. We develop and deliver technical training to implementation professionals working on the Avaloq Banking System. This includes a core platform, in addition to web, mobile and containerized products. Most courses sit within our certification and accreditation framework and cover customization via Avaloq's many proprietary customization interfaces as well as external technologies.

Your key tasks

As an instructor who loves to learn challenging new things, you need to break them down into manageable parts and teach them to others using a combination of videos and live training in the Academy training environment. The end goal is a community of qualified Avaloq implementation professionals who can hit the ground running when they join implementation projects.

As an Avaloq trainer, you will:

• Deliver training online and, occasionally, in a physical classroom
• Train both local and foreign employees, consultants, software engineers, and partners within the Avaloq Community
• Learn how to use and customize (code) the Avaloq Banking System (ABS) - Avaloq's proprietary Core banking software
• Proactively use resources and liaise with colleagues and subject matter experts to ramp-up in new technical areas
• Create training materials including video scripts and PowerPoints, exercises and teaching manuals
• Work with the Academy multi-media design team to turn your training ideas into video content
• Work closely with technical writers to help continuously improve the documentation your course materials rely on
• Collaborate with and support your trainer colleagues and subject matter experts across all locations

• A Degree in Computer Science or any relevant degree (or equivalent experience)
• Experience of instructional design, teaching or a role with a strong focus on didactics and knowledge transfer
• Experience of content development with excellent written and spoken English, experience with online / virtual course design would be a bonus
• Winning personality with strong communication and presentation skills
• Excellent aptitude for new concepts and an analytical mind with a structured and autonomous approach to working on complex technical problems.
• Be required to deliver online training in different time zones to meet course demand

It would be a real bonus if you have

• A background in software development, system customization or DevOps, though other (technically complex) experience
• Experience teaching or training and interaction with foreign professionals
• Understanding of financial services and processes and a general affinity to the financial sector 

We realize that managing work life balance is a challenge we all face in our daily lives and in order to support with this we are pleased to offer hybrid and flexible working for most of our Avaloqers to maintain work life balance and still continue our fantastic Avaloq culture in our global offices. 

In Avaloq we are proud to embrace diversity and understand the success of our business is built on the power of different opinions, we are whole heartedly committed to fostering an equal opportunity environment and inclusive culture where you can be your true authentic self. 

We hire, compensate and promote regardless of origin, age, gender identity, sexual orientation or any other fantastic traits that make us all unique, we have done our best to write this advert in an inclusive and neutral way. 

Please be aware that we will not accept speculative CV submissions for any of our roles from recruitment agencies, and any unsolicited candidate submissions will be exempt from any payment expectations.  

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