Transcom is hiring For Sales Associate For Outbound Process

2 weeks ago

Pune, Maharashtra, India THR Consultants Full time ₹ 25,000 - ₹ 30,000 per year

Great Opportunity to make their career with Transcom

HR Connect-Ms.Aditi Anand am-5pm)

Introduction

Are you passionate about building a career in sales and customer success? Heres your chance to work with a reputed brand and contribute to one of the fastest-growing sectors in India Health & Life Insurance. We are hiring dynamic individuals for the role of Customer Success Associate.

Company Overview

Transcom is a global leader in customer experience and business process outsourcing. With a strong presence across various domains, Transcom delivers excellent customer service solutions and empowers employees with growth-driven opportunities. We are now expanding our domestic health and life insurance vertical and looking for enthusiastic talent to join the team.

Job Overview

As a Customer Success Associate in the Health & Life Insurance process, you will play a key role in engaging with potential customers and helping them choose the right insurance products. This is a domestic outbound process where your primary responsibility will be to connect with interested leads, understand their needs, and guide them through suitable insurance plans.

Key Responsibility Areas (KRA)

  • Engage with interested leads to promote and explain suitable insurance products.
  • Understand customer needs and recommend insurance plans that match their requirements.
  • Resolve customer queries with a consultative approach, maintaining a professional and empathetic tone.
  • Ensure accurate documentation and compliance with process guidelines.
  • Maintain high customer satisfaction and sales conversion rates.

Skills Required

  • Excellent communication skills in English and Hindi
  • Clear pronunciation and grammar; no MTI (Mother Tongue Influence) or RTI (Regional Tone Influence)
  • Strong interpersonal skills with confidence in sales conversations
  • Basic computer knowledge and ability to handle tools and scripts
  • Versant Level 6 certified (required during the selection process)

What We Offer

  • Salary:
  • Freshers: Up to 25,000 CTC
  • Experienced: Up to 30,000 CTC (based on last drawn salary)
  • Attractive incentive structure and performance-based growth
  • Opportunity to work in a stable, reputed organization
  • Learn and grow in the booming insurance sales domain
  • Supportive team culture and professional development opportunities

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