Remote Customer Support Executive

2 weeks ago

Remote, India Greenway Auto Recycling Full time ₹ 4,20,000 per year

Company: Port Perry Auto Wreckers

Job Type: Full-Time (Remote)

Salary: Competitive – Based on experience

About Us

Port Perry Auto Wreckers is a trusted name in automotive recycling and used auto parts sales. Based in Ontario, we specialize in providing high-quality, affordable used auto parts to customers across the region. To support our growing operations, we are hiring a Remote Customer Support Executive to handle incoming phone calls related to used auto parts sales.

Key Responsibilities

  • Answer and manage incoming phone calls from customers inquiring about used auto parts
  • Provide accurate information about availability, pricing, and compatibility of auto parts
  • Record customer details, part requests, and maintain call logs in our system
  • Transfer or escalate specific technical questions to the yard team when needed
  • Ensure excellent customer service by being polite, professional, and solution-focused

Requirements

  • Fully remote role – must be available to work Canadian business hours (Mon–Sat 8 AM – 6 PM EST, Sun 8 AM – 3 PM EST)
  • Fluent in English with clear and professional phone communication skills
  • Previous experience in customer service, call center, or auto parts sales is an asset
  • Knowledge of cars and auto parts (make, model, year) is highly preferred
  • Strong phone etiquette and ability to stay calm under pressure
  • Reliable, punctual, and detail-oriented
  • Computer literate with basic data entry skills

What We Offer

  • Fully remote work flexibility
  • Training on auto parts and internal systems
  • Competitive monthly salary
  • Opportunity to grow with a well-established automotive company

How to Apply

Apply directly on Indeed with your resume. Candidates with auto parts knowledge or prior experience in the automotive sector will be given preference.

Job Type: Full-time

Pay: From ₹35,000.00 per month

Benefits:

  • Work from home

Application Question(s):

  • Are you comfortable working the required Canadian business hours (EST): Mon–Sat 8 AM–6 PM, Sun 8 AM–3 PM?
  • This role involves answering customer phone calls for used auto parts sales – are you comfortable handling this responsibility?
  • Do you have knowledge of cars and auto parts (make, model, year)? If yes, please share your experience.
  • Are you fluent in English with clear communication skills?

Work Location: Remote

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