Helpdesk Engineer L3

1 day ago


Gurgaon, Haryana, India Anlight Consulting Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Position Help Desk (L3 Level)

Location – Remote Role

Experience – 5+Years

Shift Timing- US Shift/Night Shift

Requirements:.

  • 5+ years of experience in an MSP or IT services company
  • Must have strong ConnectWise Manage/Automate experience
  • Expertise in Microsoft Server stack (Windows Server, AD, Group Policy, Exchange/O365 migrations)
  • Proficient with firewall configurations (Fortinet, SonicWall, WatchGuard), switching, and VLANs
  • Strong virtualization knowledge - Hyper-V, Azure
  • Experience managing and delivering IT projects – new client onboarding, cloud migrations, infrastructure upgrades
  • Familiarity with documentation platforms like IT Boost
  • Excellent written and verbal communication – must be comfortable documenting projects and working with clients directly

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