Beauty Spa Manager

1 day ago

Dangratoli Chowk Ranchi, India Europian Beauty and Healthcare Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Job Title: Spa ManagerDepartment: Spa & Wellness

Reports To: General Manager / Director of Operations

Location: [lalpur Ranchi]

Employment Type: Full-Time

Job Summary:We are seeking a professional, customer-focused Spa Manager to oversee the daily operations of our spa facility. The Spa Manager will be responsible for delivering an exceptional guest experience by managing the spa team, optimizing business performance, and ensuring high-quality service standards.

  • Key Responsibilities:Oversee day-to-day operations of the spa, including front desk, therapists, and support staff
  • Recruit, train, supervise, and schedule spa personnel
  • Ensure a consistent and exceptional guest experience
  • Develop spa service menu, pricing, and promotions in collaboration with marketing and finance teams
  • Monitor inventory, order supplies, and manage vendor relationships
  • Maintain cleanliness, hygiene, and safety protocols in all areas
  • Track and analyze spa performance metrics (e.g., revenue, customer satisfaction, employee productivity)
  • Handle guest feedback, complaints, and special requests promptly and professionally
  • Stay updated on wellness trends and introduce new treatments or offerings as appropriate
  • Ensure compliance with all health, safety, and legal regulations
  • Requirements: Proven experience as a Spa Manager or in a similar role (3 years preferred)
  • Strong leadership and team management skills
  • Excellent communication, interpersonal, and customer service skills
  • In-depth knowledge of spa services, wellness treatments, and skincare products
  • Ability to analyze financial data and implement business strategies
  • Proficiency in spa booking and POS systems
  • Degree or certification in Hospitality, Business, or Spa Management is a plus
  • Flexibility to work weekends, holidays, and peak periods
  • Key Competencies:Leadership & Team Motivation
  • Operational & Financial Acumen
  • Guest-Oriented Approach
  • Conflict Resolution
  • Adaptability & Creativity
  • Detail-Oriented Execution

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