Nutritionist cum CRM Executive

1 week ago

Lower Parel Mumbai Maharashtra, India Ace Blend Full time ₹ 4,50,000 - ₹ 6,00,000 per year

Role Overview:

We're looking for a passionate Nutritionist-Cum-CRM Executive who can connect with our customers, understand their health goals, and provide expert guidance on our products. The role involves customer engagement, problem-solving, and ensuring every customer has a seamless and satisfying experience with Ace Blend.

Key Responsibilities:

  • Connect with customers via calls, emails, and chats to address queries and provide product guidance.
  • Offer personalized nutrition support and assist customers in selecting suitable products.
  • Handle customer concerns, complaints, and feedback with empathy and prompt resolution.
  • Engage in upselling and cross-selling based on customer needs and preferences.
  • Maintain accurate records of customer interactions and feedback in CRM tools.
  • Collaborate with the internal team to improve customer experience and retention.
  • Stay updated on product ingredients, formulations, and benefits to educate customers effectively.
  • Build long-term relationships with customers through trust and knowledge sharing.

Requirements:

  • Bachelor's degree in Nutrition, Dietetics, or related field (Master's preferred).
  • 3–5 years of experience in customer support, nutrition consultation, or CRM roles in nutraceuticals, wellness, or healthcare.
  • Excellent verbal and written communication skills.
  • Strong customer orientation and ability to handle queries professionally.
  • Proactive, organized, and passionate about health and wellness.
  • Immediate joiner preferred.

Why Join Us:

  • Be part of a fast-growing nutraceutical brand redefining modern wellness.
  • Work with a dynamic, health-conscious team that values innovation and authenticity.
  • Opportunity to grow your career across nutrition, CRM, and brand engagement.

Job Type: Full-time

Pay: ₹45, ₹50,000.00 per month

Benefits:

  • Health insurance
  • Provident Fund

Work Location: In person

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