Nutritionist cum CRM Executive
2 days ago
Role Overview:
We're looking for a passionate Nutritionist-Cum-CRM Executive who can connect with our customers, understand their health goals, and provide expert guidance on our products. The role involves customer engagement, problem-solving, and ensuring every customer has a seamless and satisfying experience with Ace Blend.
Key Responsibilities:
- Connect with customers via calls, emails, and chats to address queries and provide product guidance.
- Offer personalized nutrition support and assist customers in selecting suitable products.
- Handle customer concerns, complaints, and feedback with empathy and prompt resolution.
- Engage in upselling and cross-selling based on customer needs and preferences.
- Maintain accurate records of customer interactions and feedback in CRM tools.
- Collaborate with the internal team to improve customer experience and retention.
- Stay updated on product ingredients, formulations, and benefits to educate customers effectively.
- Build long-term relationships with customers through trust and knowledge sharing.
Requirements:
- Bachelor's degree in Nutrition, Dietetics, or related field (Master's preferred).
- 3–5 years of experience in customer support, nutrition consultation, or CRM roles in nutraceuticals, wellness, or healthcare.
- Excellent verbal and written communication skills.
- Strong customer orientation and ability to handle queries professionally.
- Proactive, organized, and passionate about health and wellness.
- Immediate joiner preferred.
Why Join Us:
- Be part of a fast-growing nutraceutical brand redefining modern wellness.
- Work with a dynamic, health-conscious team that values innovation and authenticity.
- Opportunity to grow your career across nutrition, CRM, and brand engagement.
Job Types: Full-time, Permanent
Pay: ₹35, ₹40,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Work Location: In person
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