Practice Lead- Shopify

Summary of the Position

We are looking for a visionary and results-driven Practice Lead – Shopify to build, scale, and lead our Shopify practice. This role requires a deep understanding of the Shopify ecosystem (including Shopify Plus), eCommerce strategy, technical architecture, solution delivery, and team leadership. The ideal candidate will drive pre-sales efforts, lead solution design, oversee project delivery, and grow a high-performing Shopify team while acting as a trusted technology implementation advisor to our retail and D2C clients.

Key Accountabilities

• Practice Development & Strategy

– Define and execute the strategic roadmap for the Shopify practice including capabilities, offerings, and reusable assets

– Stay updated with Shopify ecosystem updates, integrations, and partner networks to build competitive advantages

– Build reusable solution concepts, development standards, and architectural templates

• Client Engagement & Pre-sales

– Support business development teams in client conversations, RFP responses, and solution demos

– Own technical proposal creation, effort estimation, and architecture design for new engagements

– Act as a trusted advisor to clients on Shopify strategy, platform adoption, and roadmap planning

• Solution Architecture & Technical Oversight

– Define scalable and secure Shopify architecture across custom themes, headless setups, and app integrations

– Guide integrations with third-party systems like PIM, ERP, CRM, OMS, or middleware (REST/GraphQL)

• Delivery Governance

– Provide delivery oversight across Shopify projects ensuring on-time, quality outcomes

– Drive adherence to SDLC processes, Shopify coding standards, and deployment best practices

– Support issue resolution, risk management, and escalation handling during project lifecycle

• Team Leadership & Capability Building

– Lead a team of Shopify developers, designers, and solution consultants

– Mentor and grow talent by identifying skill gaps and enabling upskilling plans

– Drive internal knowledge-sharing, certifications, and contribution to thought leadership

• Technical Oversight

– Provide high-level guidance on solution architecture, ensuring alignment with enterprise standards and best practices

– Review technical designs to ensure scalability, security, and performance

– Drive adoption of modern engineering practices including DevOps, CI/CD, cloud-native development, and microservices architecture

• Process & Quality Management

– Establish and enforce SDLC processes aligned with Agile/Scrum or Waterfall methodologies

– Ensure code quality, testing coverage, and deployment practices meet standards

– Implement QA processes to reduce technical debt and ensure high product reliability

Skills and Experience

• Experience: 10+ years in eCommerce solution delivery, with at least 4–5 years in Shopify and 2+ years in a leadership role

• Shopify Expertise: Deep experience with Shopify Plus, Liquid development, APIs, and App Store integrations

• Architecture: Experience building headless commerce setups using Shopify + or custom frontends

• Integrations: Strong knowledge of Shopify integration with ERP, PIM, CRM, payment gateways, shipping, and analytics tools

• Team Management: Proven leadership of cross-functional technical teams delivering eCommerce at scale

• Client-Facing Role: Experience interacting with enterprise clients, stakeholders, and third-party vendors

• Project Management: Familiarity with Agile/Scrum and tools like JIRA, Asana, or Trello

• DevOps: Understanding of CI/CD, Git, deployment tools, and QA automation frameworks

Certifications (Desirable)

• AWS/GCP eCommerce Solution Architect Certifications

• Certified Scrum Master (CSM) or SAFe Agilist

Personal Attributes

• Passionate about eCommerce innovation

• Strong leadership presence and influence at multiple levels

• Excellent written and verbal communication skills

• Highly collaborative across business, design, and engineering teams

• Organized with strong problem-solving abilities

• Customer-focused and solution-oriented mindset

• Adaptable to changing business and technology landscapes