Network Engineer L2
1 day ago
Job Purpose / Summary:
We are seeking a skilled and proactive
Network Engineer L2
to join our team. The role involves
24x7x365 monitoring, troubleshooting, and diagnosing of network issues
, ensuring timely resolution in coordination with global service providers. The ideal candidate will help maintain
high network availability
and ensure rapid restoration of services in the event of disruptions.
Key Responsibilities:
- Monitor global network infrastructure round the clock to ensure optimal performance and availability.
- Quickly identify, troubleshoot, and resolve network incidents and performance issues.
- Coordinate with global service providers and internal teams to ensure efficient issue resolution.
- Escalate critical incidents appropriately and follow up to ensure timely resolution.
- Maintain accurate incident logs and generate reports on network performance and outages.
- Participate in continuous improvement of monitoring tools, processes, and incident response.
Qualification:
- Bachelor of Engineering (B.E.) in Electronics and Telecommunication (EXTC) or related field
Technical Skills & Competencies:
- Strong hands-on experience with
SD-WAN and Cisco routing technologies - Certified in
CCNA and/or CCNP
(preferred) - Basic understanding of
switching technologies and firewall configurations - Familiarity with network monitoring tools and ticketing systems
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