Guest Experience Coordinator

8 hours ago

Kasol Himachal Pradesh, India Lazy Monk Cafe Full time ₹ 40,000 - ₹ 80,000 per year

Job Description: Guest Experience Coordinator (Internship)

The Guest Experience Coordinator is responsible for managing the daily operations of the campground and ensuring guests have a safe, clean, and enjoyable stay. This role includes handling reservations, supporting guests throughout their visit, coordinating maintenance needs, and upholding campground policies. The ideal candidate is organized, customer-focused, and able to work both independently and as part of a team.

Key Responsibilities

  • Manage campsite reservations, guest check-ins, check-outs, and site assignments.
  • Provide friendly, professional customer service and assist guests with questions or concerns.
  • Monitor campsite conditions and coordinate cleaning, repairs, and general maintenance.
  • Enforce campground rules, safety guidelines, and emergency procedures.
  • Maintain inventory of supplies and equipment needed for daily operations.
  • Communicate facility issues or guest concerns to management promptly.
  • Assist in supervising seasonal staff and coordinating daily tasks.
  • Ensure the campsite environment is safe, welcoming, and well organized.

Job Type: Full-time

Pay: ₹5, ₹5,001.00 per month

Benefits:

  • Cell phone reimbursement
  • Food provided
  • Paid sick time

Work Location: In person

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