Business Process Owner – Technology and Applications

5 days ago

HEOfficeBangalore Godrej Centre Hebbal th Floor, India Hitachi Full time ₹ 15,00,000 - ₹ 30,00,000 per year

Location:

Bengaluru, Karnataka, India

Job ID:

R0105575

Date Posted:

Company Name:

HITACHI ENERGY TECHNOLOGY SERVICES PRIVATE LIMITED

Profession (Job Category):

Quality Management

Job Schedule: 

Full time

Remote:

No

Job Description:

Mission Statement:

The mission of P&A QOCI team at Hitachi Energy is to provide accurate insights for in-depth business performance analytics to support business decisions through data analysis, automated performance reporting & predictive analytics within the agreed KPI's to be followed at Hitachi Energy level.

Your Responsibilities:

  • Platform Ownership: Manage and oversee the AI, Footprint, and Maps platforms, ensuring high availability, scalability, and alignment with evolving business strategies.
  • Project Delivery: Define and implement robust IT Service Management and project management practices for digital and analytics initiatives.
  • AI-Powered Insights: Translate operational challenges into scalable, AI-driven solutions—from concept to adoption—delivering measurable impact.
  • Transformation Pipeline: Develop and maintain a digital transformation roadmap, prioritising high-value initiatives aligned with strategic objectives.
  • Solution Design Partnership: Collaborate with IT and vendor teams to define solution architecture, data models, and analytics approaches that address critical business needs.
  • Cross-Functional Projects: Lead cross-BU improvement projects by applying AI/ML techniques to enhance process efficiency, quality, and cost performance.
  • Project & Program Leadership: Strong track record in managing complex, cross-functional initiatives—delivering on time, within scope, and budget.
  • Operational Excellence: Skilled in structured problem solving, process optimization, and driving measurable improvements in quality, cost, and efficiency.
  • Stakeholder Engagement: Proficient in executive communication and stakeholder management across business units, geographies, and cultural contexts.
  • Team Leadership: Proven ability to lead, coach, and develop high-performing teams—fostering ownership, collaboration, and a culture of excellence.
  • Change Management Expertise: Extensive experience in managing large-scale organizational and technology transitions with a focus on adoption and sustainability.
  • Strategic & Hands-on Leadership: Combines strategic vision with operational execution, aligning initiatives with business priorities and long-term goals.
  • Governance & Performance Management: Adept at establishing governance frameworks, KPIs, and decision-making processes that enable accountability and transparency.
  • Culture of Improvement: Committed to building and nurturing a mindset of continuous improvement and data-informed decision-making across teams.
  • Responsible for ensuring compliance with applicable external and internal regulations, procedures, and guidelines.
  • Living Hitachi Energy's core values safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your Background: 

  • A master's degree or professional Qualifications.
  • 15+ years of successfully leading continuous improvement and digital transformation &
    AI programs across global operations.
  • Change management and continuous improvement.
  • Multiple stakeholder management, cross functional and across business lines.
  • Proficiency in both spoken & written English language is required.
Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response. 

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