
Operations
2 days ago
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About the Role
We are hiring an experienced Operations Manager to lead our manpower outsourcing, recruitment, and facilities management operations. The ideal candidate will have a strong background in hospitality or facilities management, excellent business acumen, and proven leadership skills in managing associates across Operations, Sales, and PRO functions.
Key Responsibilities
- Manage day-to-day operations of outsourcing, recruitment, and FM services
- Oversee associates in Operations, Sales, and PRO teams
- Ensure compliance with SLAs, contracts, and government regulations
- Handle key accounts to ensure client satisfaction and retention
- Drive business efficiency, cost control, and profitability
- Provide leadership, mentoring, and performance management for teams
- Act as a decision-maker and solution provider for operational challenges
Requirements
- Graduate in Business / Hospitality Management (MBA preferred)
- 8–12 years' experience in Hospitality, Facilities Management, or Manpower Outsourcing, with 3+ years in a managerial role
- Strong leadership, client relationship, and people management skills
- Excellent communication, negotiation & problem-solving abilities
- Business acumen with focus on KPIs, budgets & profitability
Key Attributes
- Client-focused & result-driven
- Strategic thinker with hands-on execution
- Strong decision-maker & solution provider
Job Type: Full-time
Base Pay: From ₹1,200,000.00 per year
Benefits:
- Health insurance
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