India - Accounts Executive SPOR

4 days ago

Chennai, Tamil Nadu, India Inchcape Shipping Services Full time

Who We Are:

At Inchcape Shipping Services, our vision is to create a connected world where customers can trade successfully and make informed decisions in every port, everywhere. We achieve this by combining our worldwide infrastructure with local expertise, through our global network of more than 250 proprietary offices and a team of over 3,000 dedicated professionals. Our diverse customer base includes owners and charterers in the oil, cruise, container, and bulk commodity sectors, as well as naval, government, and intergovernmental organisations.

Role Summary:

Centralised SPOR ("Single Point of Remittance) function within the Onecape HUB focused on

servicing customers that require one PIC for financial services globally (contracted and spot calls).

This is to include SOA preparation / utilizing FX platforms for payments on behalf of the customers

that fall under this product

This will include ensuring SLA's/KPI targets are adhered to in accordance with the operational/financial strategy

Key Accountabilities:

  • Managing notification of nominated calls under this product and creating jobs in our operational system
  • Liaising with agents for upload of PDA's
  • Requesting prefunding from customer where applicable
  • Payment preparation to agents for either PDA or FDA payment
  • Adhere to SLA timings for different payment types
  • Verifying FDA received from LPA within Optic
  • Managing FX payments for DA OUT generation
  • Sharing DA OUT with customer via agreed method i.e email, customer portal
  • Management of funds due from agents and recover accordingly
  • Dispute resolution
  • Adhere to global bank account verification policy (LOBD)
  • Transaction posting within internal accounting system (Unit 4)
  • Communication externally and internally
  • Escalation on vendors/LPA's where recoverables are overdue
  • Customer reporting to include SOA and recoverables on AR
  • Recover hub fee from LPA/customer where applicable
  • Maximise working capital by adhering to policies for their financial accountabilities
  • Accurate recording of accounting transactions
  • Clear communication with internal/external stakeholders
  • Maximise FX to contribute towards revenue growth
  • Maintain customer relationships

What you'll receive:

A diverse range of benefits, depending on your geographical location. Globally, as a minimum, you will receive:

  • A retirement savings plan
  • Life assurance
  • Holiday
  • Competitive salary
  • Employee Assistance Programme
  • Career development and progression opportunities
  • Values Award celebration events

Plus,

much more

Why Inchcape Shipping Services?

We believe in building a diverse and high-performing workforce, that works together to provide our customers with the exceptional service they deserve. To reach the highest standards we depend on our people, their welfare, training, and expertise. We realise the value of our staff and know that your unique experiences, skills, and passions will help you to build a rich and rewarding career in our dynamic industry.

Our values are at the centre of everything we do, and the successful candidate will be expected to demonstrate and fully adopt these:

Global Perspective
- we connect the world and see the bigger picture.

The Power of People
- we rely on the strength of local agent knowledge and relationships.

Progress
- we adopt new thinking and push for positive change in our industry.

WeAreInchcape

Inchcape is an Equal Opportunities Employer - equality, diversity, and inclusion are at the heart of everything we do. Working in a diverse society, we recognise that our customers, colleagues, and contractors are central to our success.

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