Salesforce Developer

Job Description Summary

Responsible for advising clients on cloud computing systems and other available service-based technologies. Reviews, plans, and provides assistance to clients in end-to-end customer relationship management and human capital system implementation activities. Creates, reviews, and advises on digital roadmaps from conception to post-implementation assessment. Plans, develops, and implements work processes and methodologies to support deployment.

What You Will Do:

Leads Salesforce Technical team (Salesforce Business Analysts, Administrators, and Developers) and manages weekly priorities of technical team (admins, developers, and support)

Demonstrable experience and understanding of overall SFDC architecture and platform.

Responsible for the overall configuration, design, functionality, and end-user support

Demonstrate progressive leadership in the full life cycle of the software development environment including support and ability to drive and motivate the team who is responsible for delivery

Critically evaluates information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs

Effectively acts as the liaison between our users, vendors, and the application development team

Release Management and Planning based on effort/schedule estimation and resources availability

Manage backlog estimation, requirement, impact analysis, design, and development

System Monitoring, Error Logs, Support, and maintenance - Reviews Salesforce Release Documentation, follows Salesforce Roadmap and identifies improvements that can be applied in our org or new functionality that we can benefit from, along with assuring any feature retirements are addressed / covered

Responsible for ensuring that the system delivered accurately meets the defined expectations of the business unit, ensuring that proper testing is implemented, and performance requirements are closely monitored by working with the development teams, testing team and others

Manages integrations with other applications/systems/processes & support

Works independently with members of the user community to gather requirements, define, document, and solution requirements, then drive the configuration and development of the solution

Implements change control and best practices with regards to system maintenance, configuration, development, testing, data integrity and coordinates the evaluation, scope and completion of new configuration and development requests with the team

Works with Salesforce product owner to establish suitable processes to support administrative, development, and change management activities

Assists in training of support team, new users, and growing the skill set across the organization

Lead the effort of technical documentation such as Technical Design Documents, Deployment Packages etc., as a part of project implementation

What You Will Need:

7+ Years of Experience with 5 years in Salesforce, with last 4 years assisting in designing a Salesforce solution using a formal development methodology (Waterfall, JAD, AGILE etc...) with hands-on experience in Salesforce Community Cloud, Service Cloud, Sales Cloud and any experience on Marketing Cloud and Health Cloud is an added bonus.

Experience and knowledge of Lightning Design System and MuleSoft

Proven experience with Salesforce development, administration, system integrations, and bug fixes.

Design and implementation of real-time and batch integration with Salesforce and other legacy systems using REST / SOAP and Bulk APIs or Any Tool/ESB (Informatica/Mules/Cast-iron).

Expert level knowledge in Apex Programming, Webservices, Flows, VF Pages and strong expertise on LWC, JavaScript, CSS and Aura framework

Expert level experience in REST, SOAP, Bulk API and hands on experience in designing and developing complex integrations between salesforce and third party applications

Understanding to Salesforce object model, governor limits and best practices

Compliment hands-on experience with Front end languages and backend tools for web engineering (Apex, Triggers, Data loader, Visualforce, Lightning Framework, APIs JavaScript, HTML5, and CSS).

Experience building SQL tables and queries, understanding of object-oriented concepts and design patterns.

What Would Be Nice To Have:

Bachelors or Master's degree in IT or computer Science field

Must have Sales Cloud, Service Cloud, PD1 certifications

PD2, Application Architect certification, Community cloud, Data Cloud and Marketing Cloud consultant certifications would be an added advantage

Excellent written and oral communication skills

Great teamwork and collaboration skills