Lead Product Manager- Technical

Job Title:

Lead Product Manager- Technical

Overview:

Job Description
Lead Product Manager, Operational Insights Program
Overview
MasterCard Data & Services enables customers across industries and geographies to make smarter decisions and reach better outcomes with a tailored portfolio of solutions beyond the transaction.

• We harness the power of real-time, anonymized, aggregated transaction data; powerful software platforms; and a wealth of expertise

• We empower customers to make better data-driven decisions by unlocking a holistic view of consumer behavior beyond their four walls and distilling actionable insights from data

• We work with financial institutions, retailers, telecommunications organizations, travel companies, and more
The MasterCard Data & Services Operational Insights Program Global Product Management team is seeking an accomplished technology focused Product Manager to support the evolution of its products. This person will be part of a team of product managers that oversee key activities including execution of the product strategy, management of the roadmap, shaping the product platform architecture and the creation of technical requirements.
This individual will partner closely with other members of the Global Product Management team to support development of the product strategy and ensuring product priorities are well-aligned with commercial objectives. This individual will also be the key collaborator with the Platform team to shape the long term technical vision for the product and ensure efficient development execution.

Product Managers in Data & Services at Mastercard

• Translate a deep understanding of our customers into products and solutions that drive significant customer value

• Balance the long-term direction of a product with today's needs and constraints by fully understanding the technical, competitive, and commercial contexts of our products

• Ensure technical success of our products through close partnership with Technology teams

• Drive globally-relevant solutions by understanding regional needs and tradeoffs, and build scalable products that serve an array of customer segments

• Set product direction with coordination, not isolation—taking into account how our products all work together to serve customer needs
Role

• Own, define and deliver end-to-end strategy for multiple features for the products from inception to launch

• Design and conduct user research, including customer interviews, in order to deepen understanding of customers' pain points, motivations and opportunities

• Work closely with engineering teams, designers and operational teams to prioritize development efforts as they align against product strategy

• Ensure consistent alignment between business priorities and development objectives

• Oversee timely and high-quality execution of creation of technical requirements

• Build strong working relationships with a diverse group of internal and external stakeholders to achieve product goals

• Mentor, develop, and foster the skills and career path for a team of junior product managers

• Translate business priorities into clear, actionable technical requirements for engineering team

• Partner with Customer Experience team to design intuitive, highly relevant features that are of maximum value to clients

• Promote internal and external feature adoption

• Partner with internal teams to answer product questions and provide product support

• Build strong working relationships with a diverse group of internal and external stakeholders to achieve product goals

• Provide input into product pricing and our go-to-market strategy

All About You

• Agile product management experience in analytical products and business intelligence solutions.

• Experience in managing analytical solutions designed for payments or related financial services sectors preferred.

• Analytical, solutions-oriented skillset with the ability to drive thought leadership.

• Experience designing, executing and distilling user research to drive value for the customer, an outstanding user experience and stickiness

• Keen understanding of competitive offerings and industry trends in the data monetization, self-service analytics and predictive insights space, and the ability to translate that understanding into meaningful actions and enhancements

• Proven track record collaborating in cross-functional teams to deliver outstanding products and features

• Excellent written and verbal communication skills including the ability to interface with clients

• Highly organized and able to deal with multiple and competing priorities

• Knowledge and skills using product management tools, (e.g. market and product plans, project timelines, marketing research, pricing, business case development)

• Bachelor's degree in business or relevant experience

• Technical background (e.g. Computer Science or related field) a plus

• Experience in the payments industry a plus

• Advanced degree is helpfulTo find US Salary Ranges, visit People Place. Under the Compensation tab, select "Salary Structures." Within the text of "Salary Structures," click on the link "salary structures 2025," through which you will be able to access the salary ranges for each Mastercard job family. For more information regarding US benefits, visit People Place and review the Benefits tab and the Time Off & Leave tab.

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