BPO Voice Process

3 days ago

Delhi, Delhi, India SHARDA CONSULTANCY SERVICES Full time US$ 3,15,000 - US$ 4,20,000 per year

Job Title: US Outbound Calling

About The Role
We're on the lookout for a motivated
Tele-Sales Executive
to join our team and drive outbound sales to customers in the US market. This role involves close engagement with prospective clients through phone outreach, focusing on delivering superior customer experiences and achieving sales targets.

Responsibilities

  • Conduct outbound calls to potential customers in the United States , using provided scripts to introduce products/services and generate sales.
  • Build rapport quickly, understand customer needs, and persuasively present value propositions to drive conversions.
  • Meet or exceed daily, weekly, and monthly sales and call targets .
  • Accurately log and track all customer interactions, outcomes, and follow-ups in the CRM system.
  • Collaborate with sales leadership and cross-functional departments to optimize the customer journey.
  • Communicate customer feedback, objections, and trends effectively to suggest process/product improvements.

Requirements

  • Experience: 15 years in telesales or outbound calling, with at least 3 months of experience targeting the US market .
  • Skills: Excellent spoken and written English communication ; strong persuasion, listening, and negotiation skills.
  • Adaptability: Comfortable with working rotational shifts (12:00 PM 9:00 PM IST).
  • Preferred: Background in Retail B2C Sales is a plus.
  • Education: Both undergraduates and graduates from any discipline are encouraged to apply.

Compensation Benefits

  • Salary: Up to 35,000 per month.
  • Incentives: Unlimited performance-based earnings the harder you sell, the more you earn.

  • Perks:

  • Complimentary lunch and evening snacks .

  • 5.5-day workweek with alternating Saturdays and Sundays off.
  • Fixed shift timing: 12:00 PM to 9:00 PM IST .

How To Apply
Interested candidates should
WhatsApp their resume to HR Hiritika at
to begin the application process.

This job is provided by

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