Software Support Engineer
2 days ago
Location: Pondicherry
Experience: 0-2 years
Company: Iceberg Technologies
Iceberg Technologies is looking for a Software Support Engineer to join our team If you have a passion for troubleshooting, customer support, and software solutions, this is the perfect opportunity for you.
Responsibilities:
- Provide technical support for our software products
- Diagnose and troubleshoot software issues for clients
- Assist customers with installation, configuration, and usage guidance
- Work with the development team to resolve bugs and improve product performance
- Maintain documentation and knowledge base for support queries
- Ensure excellent customer satisfaction with prompt and efficient support
Requirements:
* Bachelor's degree/Diploma in Computer Science, IT, or related field
* Basic knowledge of software systems, databases, and networking
* Experience with troubleshooting software applications (preferred)
* Strong analytical and problem-solving skills
* Good communication skills and ability to assist non-technical users
Apply Now Send your resume to
Job Types: Permanent, Fresher
Pay: ₹15, ₹20,000.00 per month
Benefits:
- Cell phone reimbursement
Work Location: In person
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