Training And Communications Manager
7 days ago
- Designs training & test modules based on communication training programs.
- Conduct new hire communication training and assessments.
- Coach and mentor agents to improve spoken English, grammar, pronunciation, fluency and soft skills.
- Ensures that Quality, CSAT, Resolution scores for the batch meets the defined norms within the first month of production
- Conducts interviews & coordinates with HR for recruiting trainers / trainees
- Ensure 100percent adherence on client driven SOP & BEST T&D compliance
- Manage a team of trainers and prepare them through TTT/ Platform skills certification
- Liaises with Central MIS / Admin dept / HR / Payroll for training resource availability
- Coordinates with all stakeholders to ensure New Hire training process runs effectively
- Prepare and attend all business / client reviews& work on the action plans to improve business performance
- Understanding of root cause analysis & reasons to better performance
- Interacts with IT team for creation and deletion of Ids for new team members
- Process Excellence and Process Improvement Initiatives
- Engaging Communication
- Coaches & Develops Others
- Support and monitor new trainees during the OJT (On the Job Training) period
- Create new product specific sales training curriculum
- Knowledge of training ideologies (Kirkpatrick model, KSA, TNA, TNI etc)
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Zonal Training Manager
4 days ago
Noida, Uttar Pradesh, India Sbi Cards And Payment Services Limited Full time ₹ 15,00,000 - ₹ 25,00,000 per yearSenior Manager - Zonal Training About the company SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and indulge in...
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Communications Manager
2 weeks ago
Noida, Uttar Pradesh, India Wishes and Blessings Full time ₹ 3,78,000 - ₹ 5,40,000 per yearA Noida based NGO Wishes and Blessings is looking for a dynamic Communications Manager to lead our communications, branding, and outreach efforts, ensuring that our story touches more lives and inspires greater participation.Key ResponsibilitiesStrategy & PlanningDevelop and implement a comprehensive communications strategy aligned with the NGO's mission and...
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Manager Training
4 weeks ago
Noida, Uttar Pradesh, India EXL Full timeCapability Development Digital trainer (Minimum 5-8 years of total experience):Job Title: Manager - Capability DevelopmentLocation: Sector 144 NoidaExperience Level: 4-8 Years5 days working from officeShift starts at 11:30 am/12:00 noonJob Summary:This position will be responsible for managing digital global capability development initiatives. Will manage...
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Training Manager
6 days ago
Noida, Uttar Pradesh, India UnifyCloud Full time ₹ 9,00,000 - ₹ 12,00,000 per yearResponsibilities include:Design, develop, and deliver training content for CloudAtlas SaaS and AI Factory solutions, with a focus on eLearning, digital modules, and virtual instructor-led coursesBuild structured learning paths for partners and customers covering cloud migration, modernization, and AI adoptionDesign partner and customer certification programs...
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Manager - Training
2 weeks ago
Noida, Uttar Pradesh, India Care Health Insurance Full time US$ 90,000 - US$ 1,20,000 per yearRoles and ResponsibilitiesManage training programs for sales teams, including designing and delivering product trainings, sales enablement materials, and performance coaching.Collaborate with cross-functional teams to identify training needs and develop targeted solutions that drive business results.Ensure all training activities are aligned with...
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Assistant Manager Training
7 days ago
Noida, Uttar Pradesh, India Tech Mahindra Full time ₹ 9,00,000 - ₹ 12,00,000 per yearAbout the Role:Tech Mahindra is seeking a highly motivated and experienced Assistant Manager – Training to join our dynamic team. The ideal candidate will bring expertise in banking operations along with strong people management and training skills to deliver effective learning solutions.Key Responsibilities:Conduct training sessions for new hires and...
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HR And Training Manager
4 minutes ago
Noida, Uttar Pradesh, India L'Opéra, French Bakery Private Limited Full time ₹ 9,00,000 - ₹ 12,00,000 per yearCompany DescriptionL'Opéra is a high-end, authentic pastry, bakery house, and Salon de Thé, specializing in French products in India. Known for its exceptional quality and taste, L'Opéra brings the Parisian café culture to its customers. With its attention to detail and commitment to excellence, L'Opéra has established itself as a premier destination...
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Community Officer
2 days ago
Noida, Uttar Pradesh, India National Institute Of Education And Development(NIED) Full time ₹ 2,40,000 - ₹ 33,60,000 per yearKey ResponsibilitiesCommunity Mobilization:Identify and engage with local communities to promote skill development programs.Conduct awareness campaigns, workshops, and outreach activities to encourage enrolment.Build trust and maintain relationships with community members, local leaders, and stakeholders.Candidate Identification & Enrolment:Identify...
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Manager- Communications and Fundraising
4 days ago
Noida, Uttar Pradesh, India Sai Chhaya Educational And Welfare Society Full time ₹ 15,00,000 - ₹ 28,00,000 per yearRole & responsibilitiesThe Manager: Fundraising & Communications will be responsible forDeveloping and implementing strategies to raise fundsBuild strong donor and corporate partnershipsEnhance the foundations visibilityEnsure effective communication across digital and offline platforms.Overseeing website updates and ensuring alignment of all communication...
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Noida, Uttar Pradesh, India Intelligent Minds Trust Full time ₹ 3,00,000 - ₹ 6,00,000 per yearJob Description – Trainer (Teachers' Training / Subject Trainings)Position: Trainer (School Teacher Training / Subject Training)Department: Training & Development / AcademicsLocation: Base location NoidaEmployment Type: Full-Time / Part-Time / ContractualAbout the RoleWe are seeking a passionate and skilled Trainer to design, conduct, and evaluate training...