Training And Communications Manager
3 days ago
- Designs training & test modules based on communication training programs.
- Conduct new hire communication training and assessments.
- Coach and mentor agents to improve spoken English, grammar, pronunciation, fluency and soft skills.
- Ensures that Quality, CSAT, Resolution scores for the batch meets the defined norms within the first month of production
- Conducts interviews & coordinates with HR for recruiting trainers / trainees
- Ensure 100percent adherence on client driven SOP & BEST T&D compliance
- Manage a team of trainers and prepare them through TTT/ Platform skills certification
- Liaises with Central MIS / Admin dept / HR / Payroll for training resource availability
- Coordinates with all stakeholders to ensure New Hire training process runs effectively
- Prepare and attend all business / client reviews& work on the action plans to improve business performance
- Understanding of root cause analysis & reasons to better performance
- Interacts with IT team for creation and deletion of Ids for new team members
- Process Excellence and Process Improvement Initiatives
- Engaging Communication
- Coaches & Develops Others
- Support and monitor new trainees during the OJT (On the Job Training) period
- Create new product specific sales training curriculum
- Knowledge of training ideologies (Kirkpatrick model, KSA, TNA, TNI etc)
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Manager Training
6 days ago
Noida, Uttar Pradesh, India EXL Full timeCapability Development Digital trainer (Minimum 5-8 years of total experience): Job Title: Manager - Capability Development Location: Sector 144 Noida Experience Level: 4-8 Years 5 days working from office Shift starts at 11:30 am/12:00 noon Job Summary: This position will be responsible for managing digital global capability development initiatives. Will...
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Manager Training
2 days ago
Noida, Uttar Pradesh, India EXL Full timeCapability Development Digital trainer (Minimum 5-8 years of total experience):Job Title: Manager - Capability DevelopmentLocation: Sector 144 NoidaExperience Level: 4-8 Years5 days working from officeShift starts at 11:30 am/12:00 noonJob Summary:This position will be responsible for managing digital global capability development initiatives. Will manage...
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Training Manager
1 week ago
Noida, Uttar Pradesh, India UnitedHealth Group Full time US$ 90,000 - US$ 1,20,000 per yearOptum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers,...
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Training Manager
3 days ago
Noida, Uttar Pradesh, India UnifyCloud Full time ₹ 9,00,000 - ₹ 12,00,000 per yearResponsibilities include:Design, develop, and deliver training content for CloudAtlas SaaS and AI Factory solutions, with a focus on eLearning, digital modules, and virtual instructor-led coursesBuild structured learning paths for partners and customers covering cloud migration, modernization, and AI adoptionDesign partner and customer certification programs...
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Training Manager
1 week ago
Noida, Uttar Pradesh, India beBeeTraining Full time ₹ 9,00,000 - ₹ 12,00,000Training Manager PositionWe are looking for a skilled and experienced Training Manager to join our team. As a key member of our training department, you will be responsible for developing and delivering comprehensive training programs to enhance the skills and knowledge of our advisors.Develop and implement effective training strategies to meet business...
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Assistant Manager Training
3 days ago
Noida, Uttar Pradesh, India IMPACT IT Full time ₹ 9,00,000 - ₹ 12,00,000 per yearLooking for a skilled Assistant Manager Training/Training Executive to join our team at Impact IT Pvt Ltd. The ideal candidate will have 2-7 years of experience in training and development, with a strong background in the IT Services & Consulting industry.Roles and ResponsibilityDevelop and implement comprehensive training programs to enhance employee skills...
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Operations Training Manager
4 weeks ago
Noida, Uttar Pradesh, India Skyleaf Consultants LLP Full timeWe're Hiring | Manager – Training Operations Location: Greater Noida Experience: 5–8 Years Contact: Mahek Garg | mahek@skyleaf.global | 6396528464About the Role:We are looking for an experienced Manager – Training Operations to oversee and coordinate all training programs for our aviation training division. The role requires excellent...
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Operations Training Manager
4 weeks ago
Noida, Uttar Pradesh, India Skyleaf Consultants LLP Full timeWe're Hiring | Manager – Training Operations Location: Greater Noida Experience: 5–8 Years Contact: Mahek Garg | | 6396528464 About the Role: We are looking for an experienced Manager – Training Operations to oversee and coordinate all training programs for our aviation training division. The role requires excellent organizational...
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Training Manager
6 days ago
Noida, Uttar Pradesh, India beBeeProfessional Full time ₹ 9,00,000 - ₹ 12,00,000About this roleWe are transforming diagnostics at the grassroots with cutting-edge technology, rapid point-of-care devices, and a vision to redefine how healthcare is delivered.As a leader of our Benchmark Training Program, you will shape the next generation of medical professionals.Job DescriptionProgram LeadershipDevelop impactful training modules on our...
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Assistant Manager Training
3 days ago
Noida, Uttar Pradesh, India Tech Mahindra Full time ₹ 9,00,000 - ₹ 12,00,000 per yearAbout the Role:Tech Mahindra is seeking a highly motivated and experienced Assistant Manager – Training to join our dynamic team. The ideal candidate will bring expertise in banking operations along with strong people management and training skills to deliver effective learning solutions.Key Responsibilities:Conduct training sessions for new hires and...