Content Management Associate

1 week ago

Mumbai, Maharashtra, India MadeTruly Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Content Upload & Management

  • Manually upload product images, descriptions, and metadata to internal and external eCommerce platforms.
  • Maintain consistency and accuracy of product listings, including pricing and product attributes.

Coordination with Design & Operations

  • Collaborate with designers to gather relevant product assets (e.g., CAD renders, lifestyle images, technical details).
  • Coordinate with the operations team to ensure product details align with manufacturing specifications.

Quality Assurance

  • Review and proofread all product content to ensure it meets brand guidelines, is free from errors, and is optimized for SEO.
  • Troubleshoot any formatting or display issues on platforms.

Process Optimization

  • Develop and refine internal processes for uploading and managing content.
  • Suggest improvements to streamline content management workflows and increase efficiency.

Reporting & Analysis

  • Track and report on content performance metrics (clicks, conversions, etc.) where applicable.
  • Provide regular updates to management on content status and any potential issues.

Platform & Tool Management

  • Ensure all product data is correctly synced and updated across multiple channels.

Requirements

Education & Experience

  • Bachelor's degree in Marketing, Communications, Business, or a related field.
  • 1-3 years of experience in content management, eCommerce operations, or related roles.

Technical Proficiency

  • Familiarity with eCommerce platforms (e.g., Shopify, Magento, WooCommerce) and content management systems.
  • Basic understanding of SEO best practices and image optimization.

Attention to Detail

  • Excellent proofreading and editing skills.
  • Meticulous in ensuring content accuracy and consistency.

Communication & Collaboration

  • Strong written and verbal communication skills to effectively coordinate with designers, the operations team, and external stakeholders.
  • Ability to handle multiple projects and deadlines while maintaining a calm, solution-oriented approach.

Problem-Solving Mindset

  • Ability to identify content or platform issues quickly and propose solutions.
  • Willingness to learn new tools and adapt to changing processes.

Bonus Points

  • Experience with jewelry or fashion products.
  • Familiarity with basic image editing (Photoshop or Canva).
  • Previous exposure to B2B or manufacturing environments.

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