Senior Tele Caller

4 days ago


Kasturi Nagara Bengaluru, India Job Wala Full time ₹ 6,00,000 - ₹ 12,00,000 per year

Job Title: Senior Telecaller

Location: Bengaluru

Job Type: Full-Time

Experience Required: 2 years in telecalling or telesales

Reporting To: Team Leader / Sales Manager

Job Summary:We are looking for a highly motivated and experienced Senior Telecaller to join our team. The ideal candidate will have a proven track record in outbound calling, lead conversion, and customer relationship management. As a Senior Telecaller, you will be responsible for guiding junior callers, achieving daily/weekly targets, and helping drive the sales or support process effectively.

  • Key Responsibilities:Make outbound calls to potential customers and follow up on leads.
  • Clearly communicate the product/service features and benefits to prospects.
  • Handle customer queries effectively and professionally.
  • Maintain and update the CRM database with accurate customer information.
  • Convert leads into sales or qualified appointments.
  • Meet or exceed daily, weekly, and monthly calling and conversion targets.
  • Mentor and support junior telecallers in improving performance.
  • Provide feedback and report issues or customer concerns to the team lead.
  • Participate in training sessions and sales meetings as required.

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