Front Office Apprentice

We are looking for a highly motivated and enthusiastic Front Office Apprentice to join our team at TAJ EXOTICA Resort & SPA. The ideal candidate will have excellent communication skills, be able to work well under pressure, and have a passion for delivering exceptional customer service.

Roles and Responsibility

• Manage front office operations, including handling guest inquiries and resolving issues professionally.
• Provide exceptional customer service by ensuring prompt and efficient response to guests' needs.
• Maintain accurate records of guest interactions, transactions, and preferences.
• Coordinate with other departments to ensure seamless service delivery.
• Develop and implement effective strategies to enhance guest satisfaction and loyalty.
• Collaborate with the management team to achieve business objectives and goals.

Job Requirements

• Any graduate degree from a recognized institution.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
• Strong attention to detail and ability to maintain accuracy in work.
• Basic knowledge of hospitality industry practices and procedures.
• Ability to learn quickly and adapt to new situations and challenges.