Receptionist
2 weeks ago
Key Responsibilities:
*Tamil and English Speaking Mandatory*
- Greet patients and visitors in a warm and professional manner, ensuring a positive first impression of the fertility centre.
- Manage the front desk, including answering phone calls, responding to emails, and handling patient inquiries with sensitivity and confidentiality.
- Schedule and confirm appointments, coordinating with medical staff and managing the calendar efficiently to accommodate patient needs.
- Process patient registrations, verify insurance information, and handle billing inquiries.
- Maintain a clean and organized reception area, ensuring a comfortable and welcoming environment for patients and visitors.
- Assist with administrative tasks such as filing, data entry, and maintaining patient records in accordance with privacy regulations.
- Provide information and support to patients regarding centre services, treatment processes, and patient resources.
- Collaborate with the medical and administrative staff to facilitate patient care and communicate any issues or concerns promptly.
Qualifications:
- High school diploma or equivalent; associate degree or certification in office administration, medical administration, or related field preferred.
- Previous experience as a receptionist or in a customer service role, ideally in a healthcare or medical office setting.
- Excellent communication and interpersonal skills, with the ability to interact compassionately with individuals from diverse backgrounds.
- Strong organizational and multitasking skills, with a keen attention to detail.
- Proficiency in Microsoft Office Suite and experience with medical software and patient management systems.
- Ability to maintain confidentiality and handle sensitive information with discretion.
- A compassionate and patient-centered approach, with a commitment to providing high-quality customer service.
Job Types: Full-time, Permanent
Pay: ₹8, ₹14,000.00 per month
Experience:
- Front desk - Receptionist: 1 year (Required)
Work Location: In person
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