Receptionist

2 days ago

Neelankarai Chennai Tamil Nadu, India Jananam Fertility Centre Full time

**Key Responsibilities**:
**Hindi & Tamil Speaking Mandatory**
- Greet patients and visitors in a warm and professional manner, ensuring a positive first impression of the fertility centre.
- Schedule and confirm appointments, coordinating with medical staff and managing the calendar efficiently to accommodate patient needs.
- Process patient registrations, verify insurance information, and handle billing inquiries.
- Maintain a clean and organized reception area, ensuring a comfortable and welcoming environment for patients and visitors.
- Assist with administrative tasks such as filing, data entry, and maintaining patient records in accordance with privacy regulations.
- Provide information and support to patients regarding centre services, treatment processes, and patient resources.
- Collaborate with the medical and administrative staff to facilitate patient care and communicate any issues or concerns promptly.

**Qualifications**:

- High school diploma or equivalent; associate degree or certification in office administration, medical administration, or related field preferred.
- Previous experience as a receptionist or in a customer service role, ideally in a healthcare or medical office setting.
- Excellent communication and interpersonal skills, with the ability to interact compassionately with individuals from diverse backgrounds.
- Strong organizational and multitasking skills, with a keen attention to detail.
- Proficiency in Microsoft Office Suite and experience with medical software and patient management systems.
- Ability to maintain confidentiality and handle sensitive information with discretion.
- A compassionate and patient-centered approach, with a commitment to providing high-quality customer service.

**Job Types**: Full-time, Permanent

**Salary**: ₹8,086.00 - ₹22,821.23 per month

Schedule:

- Day shift

**Experience**:

- Front desk - Receptionist: 1 year (required)

**Language**:

- Hindi (required)
- Tamil (required)

Ability to Commute:

- Neelankarai, Chennai, Tamil Nadu (required)

Work Location: In person

**Speak with the employer**
+91 8946031755

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